Customer Account Executive

Think Specialist Recruitment • Permanent • Stevenage, Hertfordshire, England, United Kingdom • £26k - £28k / year • 1h ago

Think Specialist Recruitment are delighted to be working with a fantastic company based within the Stevenage area. This company are at an exciting point of growth, due to this, they have an opportunity for a candidate with previous B2B customer service experience to join their expanding team.

This position will suit someone who enjoys working with business based customers, has a great level of customer service, as well as someone who enjoys working within a fast paced environment. The suitable candidate must be within a commutable distance to Stevenage as this is based in the office 4 days a week.

Salary - up to £28,000 depending on experience, plus bonus
Monday - Friday 8:30am - 5pm with 4 days in and 1 from home

Some of the duties will include:

Working with a portfolio of business based customers, being the primary point of contact
Building strong working relationships internally and externally
Providing a high level of service to customers
Regular check ins with allocated customers, reviewing needs and supporting on any queries
Order administration, supporting customers with their orders
Working closely with other departments including Sales, Marketing and Operations
Working well within a team environment
Providing administrative support where necessary

The suitable candidate:

Previous experience within B2B customer service
Strong communication skills on all levels
High level of attention to detail
Organised with the ability to manage a heavy workload
Great team player
Local to Stevenage
Happy to be based within the office 4 days a week

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

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