Salesforce Business Analyst

Queen Square Recruitment Ltd • Temporary • Remote (London, Greater London, England, United Kingdom) • £380 / day • 25min ago

Salesforce Business Analyst

We are seeking an experienced Salesforce Business Analyst to join a major transformation programme supporting a large-scale Lead-to-Cash journey. This is an exciting opportunity for a Senior Business Analyst with strong Salesforce knowledge to work across business stakeholders, product teams, and delivery squads to shape and deliver Salesforce-enabled solutions.

Location: London, UK (Hybrid – 3 days per week in office)
Contract Type: Contract
Duration: 12 months
Day Rate: £380 per day (Inside IR35)
Working Pattern: Hybrid

The Role

As a Senior Salesforce Business Analyst, you will play a key role within a product-focused transformation team, supporting discovery activities, requirements definition, solution alignment, and delivery across Salesforce platforms.

You will work closely with Product Leads, Product Managers, SMEs, and technical teams to understand business processes, identify opportunities for improvement, and translate business needs into clear requirements and user stories.

Key Responsibilities

Support discovery workshops by preparing materials, capturing requirements, and documenting business processes.
Work with stakeholders to understand sales processes, commercial models, exception scenarios, and capability gaps.
Provide Salesforce demonstrations and platform walkthroughs to business stakeholders.
Translate business requirements into user stories, acceptance criteria, and delivery artefacts.
Support product teams with backlog refinement and story grooming.
Maintain fit-gap assessments, risk registers, capability maps, and requirement documentation.
Collaborate with business process teams, change teams, testing teams, and delivery squads.
Support UAT preparation, test readiness, cutover activities, and go-live coordination.
Produce clear communication materials including summaries, decision papers, and stakeholder updates.
Use Salesforce reporting and data analysis to support business decisions.

Required Experience

Strong experience working as a Business Analyst within Salesforce environments.
Solid understanding of Salesforce Sales Cloud and Lead-to-Cash processes.
Experience working with Salesforce integrations into ERP or downstream business systems.
Experience supporting Salesforce transformation programmes.
Strong stakeholder management skills with the ability to work with senior business users.
Experience running workshops, gathering requirements, and documenting business processes.
Experience creating user stories, acceptance criteria, process flows, and business requirements.
Comfortable working within Agile/Scrum delivery teams.
Experience with tools such as Jira, Confluence, Miro, Visio, Excel, and SharePoint.

Desirable Experience

Salesforce CPQ experience.
Exposure to Salesforce Revenue Cloud Advanced.
Experience with SAP or Oracle integrations.
Experience working within complex enterprise transformation programmes.
Experience in product-led Agile teams.
Experience within commercial, events, exhibitions, or subscription-based industries.
Power BI/reporting experience.

This is an excellent opportunity for a Salesforce Business Analyst looking to work on a high-profile transformation programme with significant business impact.

You may also be interested in these jobs

Sales Manager - Multimodal Freight Forwarding

Gemini Freight Management • Permanent • Remote (Greenhithe, Kent, England, United Kingdom) • £40k - £45k / year • 24min ago

Customer Services Work From Home

Sales Manager – Multimodal Freight Forwarding Location: Greenhithe, Kent Job Type: Full-Time, Permanent (Monday – Friday; Office-based) Start Date: Immediate We are looking for an experienced and commercially driven Sale...

24min ago

Apply

Salesforce Business Analyst

Computer Futures • Temporary • Remote (London, Greater London, England, United Kingdom) • £400 - £450 / day • 25min ago

Customer Services Work From Home

Senior Salesforce Business Analyst (5-Month Contract) Join a global Salesforce team driving the optimisation and delivery of scalable Salesforce solutions across an international organisation. The Role We're looking for...

25min ago

Apply

Managed Services Pre-Sales Service Architect

ECS Resource Group Ltd • Permanent • Remote (London, Greater London, England, United Kingdom) • £65k / year • 25min ago

Customer Services Work From Home

Managed Services Pre-Sales Service Architect Location: Remote Salary: £65k + Car + £10k comms Role Description We are currently looking for a Service Design Architect to join our dynamic pre-sales function. In this role,...

25min ago

Apply

Project Manager / Technical Sales - Air Conditioning Installation HVAC

Upfront Recruitment • Permanent • Remote (Croydon, Greater London, England, United Kingdom) • £55k - £65k / year • 25min ago

Customer Services Work From Home

Project Manager / Technical Sales - Air Conditioning Installation HVAC Salary: Excellent Salary (Depending on Experience) + Performance Bonus + Company Vehicle / Car Allowance + Phone + Laptop + Pension + Ongoing Trainin...

25min ago

Apply

Sales Executive

Altera Recruitment Group Ltd • Permanent • Remote (London, Greater London, England, United Kingdom) • £50k - £65k / year • 25min ago

Customer Services Work From Home

Sales Executive Altera Recruitment Group is working with a specialist clean technology business supporting maritime, offshore and industrial customers with safer, more sustainable technical solutions. This is a commercia...

25min ago

Apply

You may also be interested in these jobs

Sales Manager - Multimodal Freight Forwarding

Salesforce Business Analyst

Managed Services Pre-Sales Service Architect

Project Manager / Technical Sales - Air Conditioning Installation HVAC

Sales Executive

HIREDONLINE

JOB SEEKERS

RECRUITERS

TOP SEARCHES