Internal Sales Executive

Orion Electrotech • Permanent • Cheltenham, Gloucestershire, England, United Kingdom • £28k - £30k / year • 1h ago

Are you a proactive sales professional who enjoys building strong customer relationships, managing projects, and turning enquiries into profitable business?

We're looking for an enthusiastic Internal Sales Executive to join a thriving and growing team in Cheltenham. This is an excellent opportunity for someone with internal sales experience who wants to play a key role in supporting customers, managing quotations, and delivering exceptional service from enquiry through to completion.

Working closely with customers, suppliers, warehouses, and external sales colleagues, you'll become a vital part of the branch's continued success and growth.

The Opportunity

This is far more than a traditional sales administration role.

You'll be responsible for managing customer enquiries, producing quotations, coordinating orders, and overseeing projects through to delivery. You'll have the opportunity to build lasting customer relationships, identify new sales opportunities, and make a genuine commercial impact on the business.

Key Responsibilities

Build and maintain strong relationships with customers, suppliers, and internal stakeholders
Generate accurate, competitive, and commercially effective quotations
Identify customer requirements and provide exceptional sales support throughout the buying journey
Manage customer orders from receipt through to successful delivery
Coordinate with suppliers, warehouse teams, and customers to ensure deadlines are achieved
Monitor and manage live projects using company systems
Work closely with external sales colleagues to develop and convert new business opportunities
Liaise with branch and warehouse teams regarding stock availability and lead times
Manage customer accounts in line with agreed credit limits and company procedures
Deliver proactive communication and updates throughout the sales process
Support continuous improvements across customer service and sales operations
Assist with reporting, administrative tasks, and wider team activities as required

What We're Looking For

A minimum of 12 months' experience in an Internal Sales, Sales Support, Sales Executive, Account Management, or Customer Service role
Excellent verbal and written communication skills
Confidence communicating with customers and suppliers over the phone and via email
A positive, proactive, and customer-focused attitude
Strong organisational skills with excellent attention to detail
The ability to manage multiple priorities and meet deadlines
Experience using Microsoft Office, particularly Excel and Word
Experience using ERP systems, with NetSuite experience being advantageous
Ability to work independently while contributing positively to a team environment
A genuine desire to learn, develop, and grow within a successful business

Desirable Experience

Previous experience within the construction, building materials, electrical, industrial, manufacturing, or distribution sectors
Experience managing project-based sales orders
Understanding of stock management, supply chains, and product availability

Apply Today

If you're an organised and commercially minded Internal Sales professional who enjoys building relationships, managing projects, and helping customers find the right solutions, we'd love to hear from you.

Due to the volume of applications we receive, unfortunately we are not able to respond to every application personally, therefore, if you have not heard back from us within 5 working days please assume your application has been unsuccessful. To see our other available vacancies please visit our website

INDENG

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