Sales Administrator

Huntress - Crawley • Permanent • Redhill, Surrey, England, United Kingdom • £28.84k / year • 2h ago

Sales Administrator - Redhill

Are you an organised, customer-focused administrator who enjoys keeping things running smoothly from initial enquiry right through to delivery?

We're looking for a Sales Administrator to join a busy and friendly Sales team within an established business based in Redhill. This is a varied role where you'll be supporting customers, processing quotations and orders and working closely with teams across the business to make sure everything is accurate, on time and delivered with a great level of service.

The role

Working as part of the Sales team, your responsibilities will include:

Responding to customer enquiries by phone and email
Preparing quotations and processing customer orders
Managing orders from initial enquiry through to delivery
Keeping customers updated on progress and resolving day-to-day queries
Liaising with internal teams including Production, Stores, Engineering and Finance
Maintaining accurate customer and order information on CRM and ERP systems
Arranging deliveries and completing associated documentation
Following up on outstanding orders, delivery details and payment information
Supporting warranty claims and customer documentation where required
Ensuring information is accurate and orders are processed correctly first time
Supporting the wider Sales team with general administration during busy periods

What we're looking for

You'll ideally have previous experience within Sales Administration, Customer Service, Order Processing or a similar office-based role, together with:

Experience handling customer enquiries, quotations and/or sales orders
Confident communication skills and a professional, friendly approach
Strong organisation and the ability to juggle multiple priorities
Excellent attention to detail
Good Microsoft Office skills, including Outlook, Word and Excel
Experience using a CRM or ERP system
A proactive approach and willingness to take ownership
The ability to work well with different teams across a business

This could be a great opportunity for an experienced Sales Administrator or Customer Service professional looking for a varied role where you can build strong customer relationships, take ownership of the order process and become an important part of a collaborative team.

If this sounds like you and you are keen to hear more, please apply today!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

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