Office Manager - Sales Department

Hays Business Support • Permanent • Middlesbrough, Middlesbrough, England, United Kingdom • £35k - £38k / year • 1h ago

Your new company A highly successful manufacturing organisation.

Your new role

Lead and support the Key Account Executive and Internal Sales teams, ensuring enquiries are reviewed, qualified, prioritised and quoted accurately.Support the Sales Manager in managing daily sales activity, team priorities, workload and follow-up discipline.Oversee preparation of quotations in line with agreed commercial procedures, ready for the review and sign off from the Sales and Business Development Manager.Ensure all sales function/office policies and procedures continue to reflect current practice.Monitor and maintain adherence to sales office policies and procedures.Drive enquiry progression, quote conversion and pipeline discipline through regular review of open enquiries and quotations.Act as a key interface between sales, estimating, drawing office, projects, production, fulfilment and senior management.Maintain accurate estimating, enquiry, quotation and order data within ERP/SAP systems.Monitor sales and estimating KPIs, including quotation turnaround, conversion, pipeline movement and forecast accuracy.Provide coaching, guidance and practical support to team members on customer handling, commercial judgement and process discipline.Escalate blockers early and support cross-functional resolution where customer outcomes, quotation timing or delivery commitments are at risk. Reviewing incentive applications from the sales team, to ensure all sales meet the required criteria, prior to payment.

What you'll need to succeed
Experience within engineering, manufacturing or industrial environments.Experience leading, supervising or supporting a team and managing competing priorities.Experience using enquiry, quotation, pipeline or order data to manage workload and improve performance.Confident dealing with customers, internal stakeholders and cross-functional escalations.Competent in ERP/SAP systems and Microsoft Office applications

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

You may also be interested in these jobs

Customer Service Advisor

Red Recruitment • Permanent • Remote (Middlesbrough, Middlesbrough, England, United Kingdom) • £12.85 / hour • 18h ago

Customer Services Work From Home

Customer Service Advisor Red Recruitment is hiring a Customer Service Advisor for our client where you will be responsible for providing excellent customer services in the financial services industry. You'll be the first...

18h ago

Apply

Customer Service Advisor

AM Global • Temporary • Stockton-on-Tees, Stockton-on-Tees, England, United Kingdom • £12.71 - £14.20 / hour • 2w ago

Customer Services

AM Global are looking to recruit a number of Customer Service Advisors for our client based in Stockton on Tees. Please note this is a temporary contract, for around 3 months. Working hours between 8am and 6pm, Monday to...

2w ago

Apply

HR Investigations Manager

GEM Partnership • Permanent • Sunderland, Tyne and Wear, England, United Kingdom • 1h ago

HR & Recruitment & Training

HR Investigations Manager Package: Market-Leading Package Location: Sunderland My client is a successful and growing professional services organisation with an established reputation for delivering specialist advisory an...

1h ago

Apply

Crewing Administrator

AM Global • Temporary • Middlesbrough, Middlesbrough, England, United Kingdom • 1h ago

Administration

OVERALL PURPOSE OF ROLE: The Crewing Assistant supports the crewing department in the daily administration and coordination of crew-related activities. This role involves assisting with the scheduling, documentation, and...

1h ago

Apply

Renewable Office Administrator

Carter & Reeve Recruitment • Permanent • Remote (Middlesbrough, Middlesbrough, England, United Kingdom) • £30k - £40k / year • 1h ago

Administration Work From Home

Renewables Office Administrator Our client is an established family-run Renewable Energy contractor renowned for their expertise in Electrical and Renewable Energy. They are looking for an organised and detail-focused Of...

1h ago

Apply

You may also be interested in these jobs

Customer Service Advisor

Customer Service Advisor

HR Investigations Manager

Crewing Administrator

Renewable Office Administrator

HIREDONLINE

JOB SEEKERS

RECRUITERS

TOP SEARCHES