Customer Services Technician

Miller Homes • Permanent • Derby, Derby, England, United Kingdom • 1d ago

Customer Services Technician

East Midlands Region, Derby

Competitive salary + attractive benefits

At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper.

We are looking to recruit a Customer Services Technician to join our team in the East Midlands region. The role will see you carry out multi-trade remedial tasks in occupied/unoccupied properties in a safe, resourceful and workmanlike manner, and uphold the core values of the Miller Homes business in relation to the much-coveted excellent levels of Customer Service we deliver being ‘the face’ of Miller Homes Customer Service in the field.

CUSTOMER SERVICES TECHNICIAN RESPONSIBILITIES:

Carry out work diligently and safely in line with the company SH&E Management System
To liaise directly with the Central Office Hub to provide status reports of on-going and completed tasks
Always be of smart appearance and ensuring having the relevant footwear, and protection to the same, appropriate to the task assigned to, prior to entering and working in occupied properties
To obtain signed satisfaction/completion notifications from our customers following completion of remedial tasks, where possible.

CUSTOMER SERVICES TECHNICIAN REQUIREMENTS:

Experience in a similar role, ideally with another housebuilder.
Multi-skilled. To have a sound knowledge of joinery, general labouring and bricklaying, general plaster patching, painting and decorating
To offer courteous, exemplary and efficient customer service at all times
Able to form strong professional relationships and liaise regularly with different disciplines within the business to assist you achieve your daily goals

WHAT WE OFFER:

Competitive basic salary
26 days annual leave + public holidays + your birthday off
Opportunity to earn 10% bonus
Company van

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