Are you the kind of person who thrives on keeping things organised, loves helping people, and enjoys a role where no two days are quite the same?

We're looking for a proactive and customer-focused Customer Service Administrator to become a key part of a busy and supportive office team. This is an exciting opportunity for someone who enjoys building relationships, solving problems, and being the go-to person who keeps everything running smoothly behind the scenes.

What you'll be doing:

Managing customer enquiries and providing outstanding support
Processing purchase orders accurately and efficiently
Keeping contract renewal schedules up to date and on track
Preparing and distributing customer communications and information
Supporting internal teams with administrative tasks and coordination
Ensuring all communications are handled professionally, promptly, and accurately
Assisting with general office administration and day-to-day operations

This is a varied role where you'll have the chance to work across different areas of the business, making a genuine impact on both customers and colleagues alike.

What we're looking for:

A positive, enthusiastic attitude and a willingness to learn
Strong organisational skills with the ability to juggle multiple tasks
Excellent communication skills, both written and verbal
A confident and professional approach when dealing with customers and colleagues
High attention to detail and a methodical way of working
Strong IT skills, including Microsoft Word, Excel and Outlook
Someone who enjoys taking initiative and finding solutions

Desirable skills:

Experience using Sage 200 Professional
Knowledge of additional languages

Why apply?

This is more than just an administration role. It's an opportunity to join a team where your contribution is valued, your ideas are welcomed, and your ability to deliver excellent customer service will make a real difference every day.

If you're organised, personable, and ready to take the next step in your career, we'd love to hear from you.

Odin Careers Ltd

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Customer Service Administrator