Ready to lead a high-performing administration team?

We're looking for an experienced Administration Supervisor to join a busy and growing operation. This is more than just a supervisory role. It's an opportunity to improve processes, develop people, and ensure the smooth delivery of high-quality administrative services.

If you thrive in a fast-paced environment, enjoy motivating others, have a keen eye for detail, and are passionate about delivering excellent customer service, we'd love to hear from you.

As the Administration Supervisor, you will support the day-to-day running of the administration team, driving operational efficiency while ensuring work is completed accurately, on time, and to a high standard.

What you'll be doing

Lead, motivate, and support a team of administrators in a busy operational environment.
Support the Administration Manager and oversee the department in their absence.
Allocate workloads to ensure tasks are completed accurately and within agreed deadlines.
Monitor team performance using KPIs and identify opportunities for continuous improvement.
Coach, mentor, and develop team members to achieve their full potential.
Ensure compliance with internal procedures, policies, and relevant regulations.
Build strong working relationships with customers, colleagues, and key stakeholders to resolve queries effectively.
Identify and implement process improvements to enhance efficiency and service quality.
Promote a positive, collaborative, and safety-focused working culture.

What we're looking for

You'll already have experience in a supervisory or team leadership role, along with:

An approachable, supportive, and calm leadership style.
Excellent organisational and problem-solving skills.
Strong communication and stakeholder management abilities.
High attention to detail and a commitment to delivering quality.
A proactive mindset with a passion for continuous improvement.
The ability to prioritise workloads and perform well in a fast-paced environment.

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