Work From Home Call Handler Jobs

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Finding a work from home job near to where you live couldn't be easier. We have the latest Call Handler, Customer Service Advisor and Call Centre job opportunities.

Call Handler Work from Home

As a Call Handler working from home, you will be the first point of contact for customers, addressing their enquiries and providing essential support to ensure their satisfaction.

Here's a list of typical duties:

  • Answering inbound calls in a professional manner
  • Providing detailed information about products and services.
  • Troubleshooting and resolving customer issues efficiently
  • Updating customer records and maintaining accurate data
  • Escalating complex issues to the appropriate department for resolution
  • Handling customer complaints in a fast paced environment
  • Conducting follow-up calls to ensure customer issues are resolved
  • Processing orders, forms, and applications
  • Utilising customer service software to track interactions and outcomes
  • Adhering to company policies and procedures during customer interactions

Other Job Titles Worth Considering:

  • Customer Support Representative
  • Customer Service Specialist
  • Technical Support Agent
  • Contact Centre Representative
  • Client Services Coordinator
  • Customer Care Advisor
  • Help Desk Associate
  • Service Desk Analyst
  • Sales Support Assistant
  • Customer Experience Associate

Frequently Asked Questions

Do I need experience?
Training is often provided, so you won't necessarily need previous Call Handler experience.

What about the equipment?
Most companies provide the equipment you'll need to work from home. Often a computer and a telephone are all you will need, however it's worth asking the question when you have your interview.

What hours will I work?
The wonderful thing about home working is being able to fit work in around your personal circumstances and commitments. Flexible working arrangements are often offered, however some companies may require you to mirror the hours of your office-based colleagues. 

How do I apply?
Browse our current Call Handler vacancies and apply online. There are no lengthy forms to complete, simply upload your CV and then wait for the recruiter to contact you. 




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