Internal Sales Support

Location: Harlow, Essex
Position Type: Full-time, 100% Office-Based (5 days per week)
Salary: Competitive, with a formal salary and performance review following a 6-month probation period


The Role

We are seeking a dedicated Internal Sales Support professional to join a thriving team in Harlow. This is a fully office-based role requiring your presence on-site Monday through Friday. You will be the backbone of the sales administration process, ensuring that quotes, orders, and customer data are handled with precision and efficiency.


Key Responsibilities

Quote Management: Administering and logging all incoming sales quotes.
Pricing Support: Responding to pricing queries professionally via both email and telephone.
Order Processing: Managing the end-to-end inputting, processing, and maintenance of customer orders.
Data Integrity: Keeping all customer, supplier, and product information accurate and up to date.
Logistics Liaison: Working closely with the purchasing team to secure and communicate accurate lead time information.

Working Hours

Monday – Friday: 9:30 am – 5:30 pm.
Break: One hour for lunch.
Work-Life Balance: No weekend or bank holiday working required.

Candidate Requirements

Experience: Previous experience in a high-volume administration or sales support role is preferred.
Software (Advantageous): Experience using Sage 200 for order processing.
CRM (Advantageous): Knowledge of HubSpot or similar customer relationship management platforms

Benefits & Rewards

Generous Holiday: 22 days per year (pro-rata for year one), increasing by one day annually up to a maximum of 30 days.
Health & Security: Bupa Healthcare and Death in Service benefit.
Financial Perks: Company pension scheme and eligibility for the company bonus scheme.

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Internal Sales Executive