A great new opportunity to join a growing business with great employee culture

The Sales Support Coordinator provides administrative and commercial support to the sales function, helping to ensure enquiries, quotations, orders and customer requests are managed efficiently.

Working closely with Sales, Operations, Finance, Technical Support and international teams, the role helps maintain accurate information, supports pipeline visibility and contributes to a positive customer experience.

Benefits and Package:

Modern offices with free parking
26 Days Annual Leave + Bank Holidays
Contributory Pension
Private Healthcare

Sales Support Coordinator Responsibilities:

Process customer orders and support their progression through to delivery.
Coordinate quotations, customer enquiries and sales administration activities.
Maintain accurate CRM & Support Desk records, customer information and opportunity data.
Support customer proposals, onboarding and early engagement with prospective customers.
Manage the shared sales inbox and ensure enquiries are allocated and responded to promptly.
Support spare parts, repairs and after-sales activities.
Coordinate repair and returns processes, including customer communications and documentation.
Monitor consignment equipment and maintain accurate tracking records.
Support sales reporting, opportunity tracking and commercial activities.
Liaise with customers and internal stakeholders to resolve queries and progress actions.

Sales Support Coordinator Experience and Attributes:

Experience in a Sales Support, Sales Administration, Customer Service or similar role.
Strong organisational and administrative skills.
Experience working with customers and internal stakeholders
Must be a car or bike driver or to be able to get to a business park on the edge of Guildford
Experience within a technical, engineering or manufacturing environment, preferable.
Experience with CRM systems and sales reporting tools, preferable.
Experience supporting international customers or teams, preferable.

Thank you for your application however due to the high volume of candidates applying, if you have not heard back from us within 5 days please assume that you have not been successful on this occasion.

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Sales Support Coordinator