Framework Administrator

Office Angels • Temporary • Remote (Nottingham, Nottingham, England, United Kingdom) • £32k - £34k / year • 15h ago

Contract: 12-month fixed-term contract

The Role

We are looking for a Framework Administrator to provide proactive, high-level support to legal departments, taking ownership of key client frameworks and helping to deliver an exceptional level of service.

Reporting to the Framework Manager, you will play a central role in managing allocated frameworks, associated client accounts and service levels. You will work closely with the framework team, fee earners, central teams and external clients to ensure internal and external client expectations are consistently exceeded.

Key Responsibilities

Review Framework Agreements to identify and document client-specific protocols and processes.
Implement guidance and training for support teams and monitor ongoing compliance.
Manage and submit regular management information (MI) reports.
Coordinate responses across multiple departments and produce reports assessing service levels and performance against KPIs.
Analyse and interpret complex data, including contract documentation.
Support the management of revenue for key clients and assist with the billing process.
Provide high-level revenue updates, including processing rebates where required.
Support the coordination of client audits.
Use IT systems to generate reports, formatting and editing information as required.
Produce accurate, professional documentation and client communications to the highest standard.
Build and maintain effective relationships with internal teams and external clients.
Identify opportunities to improve processes, service delivery and efficiency.

Person Specification

What We're Looking For

Ability to analyse and interpret complex data, including contract documentation.
Experience of using IT systems to generate reports, with the ability to format and edit information as required.
Strong MS Office skills, particularly Excel.
Excellent organisational skills and meticulous attention to detail.
An aptitude for producing documents and client communications of the highest standard.
Ability to use initiative, anticipate requirements and take ownership of tasks.
Strong written and verbal communication skills.
Ability to build and maintain effective client relationships.
A collaborative approach and the ability to work effectively with multiple teams.
A commitment to delivering high-quality, efficient and professional service.

What We Offer

The role offers a flexible and hybrid working environment, alongside a comprehensive benefits package. Benefits may include private medical insurance, pension contributions, an employee assistance programme, wellbeing initiatives and enhanced parental leave.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

You may also be interested in these jobs

Support Administrator

Rise Technical Recruitment • Temporary • Nottingham, Nottingham, England, United Kingdom • £28k - £30k / year • 15h ago

Administration Immediate Start

Support Administrator Colwick - Nottingham | £28,000 - £30,000 Pro Rata | Immediate Start Weekly Pay | Temporary Contract Until December 2026 / January 2027 Immediate opportunity for an organised Support Administrator to...

15h ago

Apply

Technical Administrator (Construction)

Ernest Gordon Recruitment Limited • Permanent • Loughborough, Leicestershire, England, United Kingdom • £26k - £28k / year • 15h ago

Administration

Technical Administrator (Construction) £26,000 - £28,000 + Mon-Fri + 33 Days Holiday + Medicash + Progression + Training Loughborough Are you an Administrator with an understanding of the Construction industry looking fo...

15h ago

Apply

Inventory Clerk / Administrator

Pertemps Leicester • Temporary • Leicester, Leicester, England, United Kingdom • £13.46 - £13.94 / hour • 15h ago

Administration

Inventory Clerk / Administrator Salary: £29,000 per annum Job Type: Full-time Department: Property / Administration Reports to: Property Manager / Office Manager About the RoleWe are looking for an organised, reliable an...

15h ago

Apply