Aftersales Office Manager

Office Angels • Permanent • Bradford, West Yorkshire, England, United Kingdom • £50k - £52k / year • 15h ago

Aftersales Office Manager / Division Manager

Location: Bradford

Salary: Up to £52,000pa plus company car or car allowance

Full-Time | Permanent | Monday to Friday

Are you an experienced manager with a background in spare parts, technical products, engineering distribution, industrial supplies, aftermarket sales, or a similar commercial environment?

We're recruiting on behalf of a well-established business seeking a commercially focused Manager to lead their spare parts division.

Managing a team of 12 employees, you'll take full responsibility for the commercial and operational performance of the division, driving sales growth, profitability, customer satisfaction, and continuous improvement.

This is an excellent opportunity for an ambitious leader who enjoys developing people, building supplier relationships, improving processes, and identifying new opportunities for business growth.

The Role

Reporting into the senior leadership team, you'll have responsibility for the day-to-day management and strategic development of the division.

You'll be accountable for leading a team of 12 across sales, customer service, and operational activities while ensuring the division continues to deliver outstanding service and commercial results.

Key Responsibilities

Lead, motivate and develop a team of 12 employees
Take ownership of divisional sales performance, revenue and profitability
Identify and implement new business growth opportunities
Build and maintain strong relationships with customers and suppliers
Ensure all customer enquiries and quotations are responded to within agreed timescales
Monitor and improve customer satisfaction levels
Negotiate supplier pricing, discounts and commercial agreements
Review and optimise stock levels and inventory management
Develop and monitor KPIs to drive performance and support decision-making
Act as a senior escalation point for customer and supplier issues
Recruit, train and develop team members
Conduct regular performance reviews and support employee development
Work closely with marketing and commercial teams to identify and launch new products
Drive continuous improvement initiatives across the division

About You

We're interested in speaking with individuals who have experience within:

Spare parts, components or aftermarket sales
Engineering, manufacturing or industrial distribution
Supply chain, stock management or branch operations
Commercial or operational leadership roles

Requirements

Previous experience managing teams and driving performance
Strong commercial awareness with responsibility for revenue and profitability
Experience managing customer and supplier relationships
Excellent people management and leadership skills
Experience working within a spare parts, technical products, engineering, manufacturing, distribution or similar environment

What's on Offer?

Salary up to £52,000 per annum
Company car or generous car allowance
Permanent, full-time position
Opportunity to lead an established and successful business division
Supportive senior leadership team

If you're looking for an opportunity where you can make a genuine impact, lead a sizeable team, and take ownership of a business unit's performance and growth, we'd love to hear from you.

Apply today for immediate consideration.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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