Roster Clerk (Retail)

Ford & Stanley Select • Temporary • London, Greater London, England, United Kingdom • £200 / day • 1d ago

Rostering Administrator | Fixed-Term Contract Until May 2027
[Location] | Long-Term Contract | Immediate Start Available

Pay - £200 (umbrella) per day

The Opportunity

Ford & Stanley are partnered with a key client to recruit a Rostering Administrator to support a busy workforce planning and rostering function on a long-term project.

This is an excellent opportunity for an organised and proactive individual who enjoys working in a fast-paced environment, managing multiple priorities, and ensuring workforce schedules and records are maintained accurately. Working alongside an established rostering team, you will play a vital role in supporting day-to-day roster administration, absence management, and resource planning activities.

The Role: Rostering Administrator

As a Rostering Administrator, you will provide administrative support to the rostering team, ensuring employee records, leave requests, sickness reporting, and roster amendments are processed accurately and efficiently.

You will work closely with operational managers and colleagues to help maintain workforce coverage, manage competing priorities, and support the smooth running of daily scheduling activities.

Key Responsibilities

Collaborate closely with the rostering team to support day-to-day rostering activities.
Process annual leave requests and ensure records are maintained accurately.
Manage sickness reporting and other employee absence requests.
Action managerial requests relating to staffing and workforce planning requirements.
Maintain and update workforce records and scheduling information.
Utilise Microsoft Excel to manage data, reports, and roster-related information.
Respond to queries from managers and employees in a professional and timely manner.
Ensure all administration activities are completed within agreed deadlines.
Support the team in balancing operational requirements and staffing needs.
Contribute to the continuous improvement of rostering and administrative processes.

Essential Criteria

Previous experience within an administrative, scheduling, workforce planning, or rostering environment.
Good working knowledge of Microsoft Excel.
Strong organisational skills and excellent attention to detail.
Ability to work at a consistent pace whilst maintaining accuracy.
Experience managing workloads and meeting deadlines.
Strong communication skills, both written and verbal.
A proactive and positive approach to work.
Ability to prioritise effectively and manage competing demands.
Comfortable working as part of a collaborative team.

Desirable Criteria

Previous rostering or workforce planning experience.
Experience working within rail, transport, logistics, retail, healthcare, or other operational environments.
Familiarity with workforce management or scheduling systems.

About Ford & Stanley Group

Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas, recruiting, developing and retaining the best talent from shop floor to boardroom.

Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. Services advertised by Ford & Stanley are those of an employment consultancy business.

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