Guest Experience & Reservations Advisor

Tablebook Me Ltd • Permanent • Hertford, Hertfordshire, England, United Kingdom • £25.40k / year • 2d ago

Hertford | Up to £25,396 + bonus | Full training | Career progression

Do you love helping people and solving problems and can you communicate confidently on the phone and in writing?

Tablebook.me is hiring a Guest Experience & Reservations Advisor to join our growing team in Hertford. We support some of the UK’s most exciting restaurants by managing bookings with care, precision, and personality, giving guests a brilliant experience, even when things change quickly.

This role suits someone who stays calm under pressure, keeps details spot-on, and enjoys working at pace while juggling multiple guest enquiries.

What You’ll Be Doing

Speaking with guests by phone and email to secure bookings at fantastic restaurants
Managing reservations quickly and accurately, ensuring details are always correct
Handling real time changes and issues calmly (late bookings, amendments, special requests, no-shows, etc.)
Sending confirmations and responding to guest enquiries with a professional, friendly tone
Balancing multiple priorities at once while keeping service standards high

What We’re Looking For

A confident communicator with excellent telephone and written communication skills
Highly organised with strong attention to detail and the ability to manage multiple priorities in a fast paced environment
Calm, proactive, and solutions focused, you enjoy problem solving in real time
A supportive team player who takes pride in doing things properly
Flexible and reliable, comfortable working a set rota that includes evenings and weekends, within business hours of 9am to 9pm

Customer service experience is helpful, but not essential, we provide full training. What matters most is your communication, organisation, and reliability.

Why Join Tablebook.me?

Up to £25,396 starting salary + performance bonus
28 days holiday + pension scheme
Full onboarding, training, and clear development pathways
Modern, comfortable office in central Hertford
Work with iconic restaurants across the UK
Join a growing company with exciting plans
Supportive, close knit team
Fast-paced role where no two days are the same

Working Hours

Full-time, 40 hours per week on a set rota
Business hours: 9am to 9pm, 7 days a week
Includes some evenings and weekends on rotation

You may also be interested in these jobs

Sales Advisor

Zachary Daniels Recruitment • Permanent • London, Greater London, England, United Kingdom • £25k - £26k / year • 20h ago

Customer Services

Sales Advisor | Premium Retail | Stratford | Up to £26,000 plus bonus and benefits We're looking for an energetic, confident and commercially driven Sales Advisor to join an exciting and growing premium brand in Stratfor...

20h ago

Apply

Sales Advisor

Zachary Daniels Recruitment • Permanent • London, Greater London, England, United Kingdom • £25k - £26k / year • 20h ago

Customer Services

Sales Advisor | Premium Retail | White City | Up to £27,000 plus bonus and benefits We're looking for a confident, engaging and commercially minded Sales Advisor to join an exciting and growing premium brand in White Cit...

20h ago

Apply

Fire and Security Trainer (Full Training Provided)

Rise Technical Recruitment • Permanent • Remote (Dagenham, Greater London, England, United Kingdom) • £48k / year • 20h ago

Customer Services Work From Home

Fire and Security Trainer (Full Training Provided) Dagenham £45,000 - £48,000 + Bonus + Monday to Friday + Pension + Career Progression + Full Training Are you an experienced Fire & Security engineer looking to step...

20h ago

Apply

Sales Executive - French Speaking

Scarlet Selection • Permanent • Remote (London, Greater London, England, United Kingdom) • £40k / year • 20h ago

Customer Services Work From Home

Based - London (closest stations are Farringdon and Barbican) with some hybrid opportunities Salary £40k + £11280 Bonus + benefits My client are a high quality manufacturer of products and they operate in the UK, across...

20h ago

Apply

Fire and Security Trainer (Full Training Provided)

Rise Technical Recruitment • Permanent • Remote (Watford, Hertfordshire, England, United Kingdom) • £45k - £48k / year • 20h ago

Customer Services Work From Home

Fire and Security Trainer (Full Training Provided) Watford £45,000 - £48,000 + Bonus + Monday to Friday + Pension + Career Progression + Full Training Are you an experienced Fire & Security engineer looking to step o...

20h ago

Apply

You may also be interested in these jobs

Sales Advisor

Sales Advisor

Fire and Security Trainer (Full Training Provided)

Sales Executive - French Speaking

Fire and Security Trainer (Full Training Provided)

HIREDONLINE

JOB SEEKERS

RECRUITERS

TOP SEARCHES