Customer Relations Manager

Hamberley Care Management Limited • Permanent • Hindhead, Surrey, England, United Kingdom • £73.50k / year • 1d ago

Be all you can be with Hamberley

At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Customer Relations Manager to help us achieve our goals.

AT Hindhead Place, the Customer Relations Manager will lead on local networking activity in order to develop and maintain strong relationships with referral sources. Working alongside the management team, the Customer Relations Manager will ensure that occupancy and average weekly fee rates are met in line with budget expectations.

Joining us at Hindhead Place, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents.

We offer our colleagues:

Competitive salary and benefits package including bonus / commission
4 weeks holiday plus Bank Holidays
A supportive and collaborative working environment
Workplace pension for your future security
A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do
Excellent training and career development opportunities
Employee Assistance Programme, occupational health and wellbeing support services
Everyday saving perks - Access to a wide range of retail discounts and savings
Free on-site parking
Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people.

What you'll be doing:

We're looking for someone who can organise people, liaise with internal and external stakeholders at all levels, always leaving a positive and professional impression on our future residents and their families.

Manage sales enquiries to maximise sales and occupancy of the care home.
Host prospective customer visits, complete follow up calls, identifying key referral groups.
Support the development of the marketing strategy to support the Group Sales Team.
Develop and maintain a high profile within the local community to promote the care home.
Maximise profit performance of sales to meet or exceed targets.
Deal with all relevant admin such as effective budgetary controls and preparation of sales management reports.
Above all, you'll be an ambassador of our brand and always show courtesy and respect to residents and relatives.

If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you.

Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible.

Could you be part of our team?

The successful applicant will have:

Possess demonstrable experience working in a similar sales role, with healthcare industry experience.
Sales and Customer service experience is essential in a face to face or business to customer capacity.
Engaging stakeholder relationship skills
Experience working with multidisciplinary teams to support project delivery.
Be decisive, self-motivated, proactive, flexible, and adaptable.

Join us at Hindhead Place, Surrey's most stunning care home

Hindhead Place is a luxurious care home in Surrey, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel.

Hamberley People

We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything.

Be part of something special. Be part of Hamberley.

You may also be interested in these jobs

Customer Assistant

Buzz Bingo • Temporary • Remote (Basingstoke, Hampshire, England, United Kingdom) • £12.99 / hour • 1d ago

Retail Part Time Work From Home

Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you’ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes...

1d ago

Apply

Admininstrator

Lloyd Recruitment - Epsom • Permanent • Leatherhead, Surrey, England, United Kingdom • £25k - £27k / year • 1d ago

Retail

Administrator Leatherhead Salary: £24,000 - £27,000 DOE We are working with an established organisation in the local area that is looking to add to its team with the appointment of an Administrator. This is an opportunit...

1d ago

Apply

Marketing Campaign Manager

Reed Specialist Recruitment • Permanent • Remote (Bracknell, Bracknell Forest, England, United Kingdom) • £65k - £70k / year • 1d ago

Retail Work From Home

Are you an experienced campaign marketing professional who thrives on creating and delivering impactful multi-channel campaigns that drive customer engagement and commercial growth? Do you enjoy turning customer insights...

1d ago

Apply

Brand Manager - 12- 14 months Maternity Cover

Michael Page • Temporary • Weybridge, Surrey, England, United Kingdom • £58k - £63k / year • 2d ago

Retail

Experienced Brand Manager to lead one of the world's most respected luxury fragrance brands. This role offers the opportunity to take ownership of the brand's UK strategy, delivering commercial growth while maintaining t...

2d ago

Apply

Business Administrator

Hamberley Care Management Limited • Permanent • Dorking, Surrey, England, United Kingdom • £37.29k / year • 3d ago

Retail

Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're recruiting for a Business Administrator (Care Home Administrator) to help us achieve our...

3d ago

Apply

You may also be interested in these jobs

Customer Assistant

Admininstrator

Marketing Campaign Manager

Brand Manager - 12- 14 months Maternity Cover

Business Administrator

HIREDONLINE

JOB SEEKERS

RECRUITERS

TOP SEARCHES