Hospitality Learning Coach - FOB & BOH

Matchtech • Permanent • Birmingham, West Midlands, England, United Kingdom • £32.77k - £34.85k / year • 1d ago

Hospitality Learning Coach

Our client, a leading training provider in the education sector, is currently seeking a Hospitality Learning Coach to join their team. This permanent role will involve working closely with learners within the hospitality industry, guiding them through their apprenticeship programmes and helping them develop essential skills, knowledge, and behaviours.

We are particularly interested in candidates who have experience managing both Front of House and Back of House operations within hospitality environments.

Key Responsibilities

Coach and support learners in their workplace, focusing on the knowledge, skills, and behaviours required to achieve apprenticeship standards.
Work with renowned hospitality employers to deliver high-quality training and support.
Monitor learner progress and ensure achievement of learning objectives and milestones.
Collaborate with employers to align training delivery with workplace requirements.
Maintain up-to-date knowledge of hospitality industry standards and apprenticeship frameworks.
Deliver support through a blend of face-to-face and virtual learning.
Accurately record and track learner progress using relevant systems and tools.

Job Requirements

To be successful in this role, you will have:

Management or supervisory experience across both Front of House and Back of House hospitality operations
A professional cookery qualification or substantial experience within a fresh food cooking environment.
NVQ Level 2 in Hospitality.
Extensive vocational experience across areas such as food and beverage service, food production, reception, housekeeping, or beverage service.
Strong communication, organisational, and coaching skills.
The ability to work independently and manage a varied workload.
Experience working in fast-paced environments and delivering against targets and deadlines.

Desirable Skills and Experience

It would be advantageous if you also have:

Level 3 Teaching Qualification.
NVQ Level 3 in Professional Cookery or Hospitality Supervision.
BTEC Level 3 in Hospitality Management.
Experience working within apprenticeship, training, education, or work-based learning environments.

Benefits

Our client offers a comprehensive benefits package, including:

Full training for new coaches and support to achieve teaching qualifications.
Continuous Professional Development (CPD) opportunities.
25 days annual leave, increasing with length of service.
Additional leave for your birthday.
Holiday purchase scheme.
Flexible working and flexi-time options.
Early finish at the end of the week.
Health cash plan and virtual GP service.
Curated wellbeing package.
Enhanced sickness pay.
Company-matched pension contribution up to 5%.
Life assurance.
Enhanced family benefits package.
Religious bank holiday swap.
Long-service recognition and rewards.
Quarterly reward and recognition awards.

Apply Now

If you have a strong hospitality background, including experience leading both Front of House and Back of House teams, and are passionate about developing the next generation of hospitality professionals, we'd love to hear from you. Apply now to join a supportive, progressive, and rewarding organisation.

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