Sales Administrator

Corus Consultancy • Temporary • Birmingham, West Midlands, England, United Kingdom • £28k - £31k / year • 3h ago

Sales Administrator - (B2C)

Location: Birmingham, B6 4SL
Hours: Full-Time, Monday to Friday, 8:00am to 5:00pm
Salary: Competitive, dependent on experience

Corus Consultancy is currently recruiting for an experienced and customer-focused Sales Administrator to join a busy and fast-paced sales and customer service team in Birmingham.
This is an exciting opportunity for someone who enjoys building customer relationships, processing orders accurately, and working collaboratively with internal departments to ensure an excellent customer experience from order placement through to delivery and after-sales support.
The Role As a Sales Administrator, you will play a key role in supporting customers and ensuring that orders are processed efficiently and accurately. You will be responsible for handling enquiries across multiple communication channels, maintaining customer records, coordinating with internal teams, and delivering exceptional levels of service.
This position would suit a proactive individual who thrives in a busy environment, has excellent organisational skills, and takes pride in providing outstanding customer support.

Key Responsibilities

Managing customer enquiries via telephone, email, live chat, and social media.
Processing customer orders accurately and efficiently using internal systems.
Handling order amendments, returns, credits, and customer complaints.
Maintaining accurate customer and order records.
Monitoring stock availability and communicating any shortages or delays.
Updating inventory and product information across sales channels.
Liaising with Warehouse, Purchasing, Supply Chain, and Finance teams to ensure smooth order fulfilment.
Providing customers with product information and technical guidance where appropriate.
Supporting customer retention through excellent service and relationship management.
Assisting with account management and identifying opportunities to maximise sales.
Contributing to team targets, service levels, and overall business objectives.
Ensuring all work is completed in line with company procedures and compliance requirements.

About You The successful candidate will have:

Previous experience in a Sales Administrator, Customer Service, Order Processing, or similar role.
Excellent communication skills, both written and verbal.
A confident and professional telephone manner.
Strong organisational and time-management skills.
Excellent attention to detail and a high level of accuracy.
Strong IT skills and confidence using business systems.
The ability to prioritise workloads and manage multiple tasks effectively.
A proactive and positive attitude with excellent problem-solving abilities.
The ability to work independently while also being a strong team player.
Must have their right to works in the Uk

Desirable Experience

Experience using ERP or CRM systems.
Experience within an e-commerce, retail, wholesale, manufacturing, or distribution environment.
Previous experience supporting both B2C and B2B customers.

What's on Offer?

Competitive salary dependent on experience.
Company pension scheme.
Free on-site parking.
A supportive and collaborative working environment.
Long-term career development opportunities.
The opportunity to join a growing and successful organisation.

Apply Now If you are an organised, customer-focused professional looking for your next opportunity within a fast-paced and rewarding environment, we would love to hear from you.

You may also be interested in these jobs

Cruise Sales Executive

C&M Travel Recruitment • Permanent • Redditch, Worcestershire, England, United Kingdom • £26.10k / year • 3h ago

Retail

Are you currently working in sales looking to break into the travel industry? This is the perfect opportunity to work for an award winning cruise company as a Cruise Sales Executive and will be reconnecting with customer...

3h ago

Apply

Car Parts Sales Advisor

Pertemps Birmingham Industrial • Temporary • Birmingham, West Midlands, England, United Kingdom • £13 / hour • 3h ago

Retail

Car Parts Sales Advisor Location: Birmingham Job Type: Temp to Perm Salary: £13.00 per hour We are looking for an experienced and customer-focused Car Parts Advisor. This is an excellent opportunity for someone with expe...

3h ago

Apply

Class 2 Driver

Ignition • Temporary • Birmingham, West Midlands, England, United Kingdom • £18.56 - £19.95 / hour • 3h ago

Retail Immediate Start Part Time

Job Title: Class 2 Driver - delivering cages to stores (manual handling + tail lift work required) Location: Birmingham Pay Rate: £18.56 to £19.95 p/h Shifts: Full time and Part time shifts - weekend work required Experi...

3h ago

Apply

Management Accountant

Veolia • Permanent • Remote (Solihull, West Midlands, England, United Kingdom) • £45k - £50k / year • 3h ago

Retail Work From Home

Salary: £45,000.00 - £50,000 per annum plus annual bonus, pension and other Veolia benefits Hours: 40 hours per week Location: Hybrid - Across our 2 Solihull sites (occasional travel to London) When you see the world as...

3h ago

Apply

Quality Control

Adecco • Temporary • Sutton Coldfield, West Midlands, England, United Kingdom • £28k - £34k / year • 3h ago

Retail

Join Our Team as a QC-QA Location: Sutton Coldfield Contract Type: Temporary to perm Are you ready to take your career to the next level? We're on the lookout for an enthusiastic and dedicated QC Supervisor to join our d...

3h ago

Apply

You may also be interested in these jobs

Cruise Sales Executive

Car Parts Sales Advisor

Class 2 Driver

Management Accountant

Quality Control

HIREDONLINE

JOB SEEKERS

RECRUITERS

TOP SEARCHES