Assistant Manager (Retail)

Elite Staffing Solutions • Permanent • Midhurst, West Sussex, England, United Kingdom • £30k - £34k / year • 1h ago

We are looking for an experienced senior retail professional to join a prestigious organisation based in the Midhurst area as an Assistant Manager. This is an exciting opportunity to become part of the team working on-site within one of their award-winning retail shops. You will be passionate about delivering an exceptional customer experience and maintaining the outstanding standards associated with a luxury brand. The role offers a salary of up to £34,000, alongside a generous suite of benefits and excellent opportunities to develop your career.

This is a full-time, hands-on role, with flexibility to work weekends and occasional evenings as required. You will be a visible presence on the shop floor, leading from the front and acting as a true brand ambassador, representing the organisation and its values while championing an outstanding service culture. Working directly within the award-winning retail environment, you will play a key role in leading and developing the shop team, ensuring consistently high standards across the customer experience, shop floor presentation and day-to-day operation.

Key Responsibilities

Lead, motivate and support the shop team, creating a positive and engaging working environment
Act as a brand ambassador, representing the organisation and delivering its values through every customer interaction
Drive an exceptional service culture and ensure consistently outstanding customer experiences
Be hands-on and visible on the shop floor, leading by example and supporting the team where required
Support, coach and develop team members to achieve high standards of performance and service
Maintain excellent shop floor presentation and standards
Oversee visual merchandising, ensuring the environment reflects the quality and luxury of the brand
Support staff rotas and ensure appropriate team coverage
Assist with purchasing, stock management and supplier requirements
Support the management of costs and commercial performance
Help ensure the smooth and efficient running of operations
Work collaboratively with the wider management team to continuously improve service, standards and team performance

The Successful Candidate Will Have

3+ years' experience in a similar management position, such as Assistant Manager, Deputy Manager or another senior retail leadership role
Proven experience leading, motivating and supporting a team
A hands-on approach and willingness to get involved across the shop floor
A positive, proactive and agile approach, with the ability to adapt to changing priorities
Excellent attention to detail and strong organisational skills
Confidence and personality to engage with customers
A genuine passion for people, retail and service
High personal standards and pride in maintaining an exceptional environment and customer experience

Elite Staffing Solutions are acting as the Employment Agency on this vacancy.

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