Our client is an established Salesforce consulting partner delivering innovative, scalable solutions to organisations across the UK. As their Managed Services team continues to grow, they are looking for a Senior Salesforce Administrator to provide high-quality operational and technical support to an established customer base.
This is an excellent opportunity for someone who enjoys combining technical Salesforce expertise with customer interaction, taking ownership of support requests and helping clients get the most from their Salesforce platforms.
Key Responsibilities
- Provide day-to-day Salesforce administration and technical support to a portfolio of customers.
- Investigate, analyse and resolve Salesforce support issues within agreed SLAs.
- Manage support requests from initial investigation through to implementation and resolution.
- Configure Salesforce objects, fields, flows, permissions and other platform functionality.
- Deliver small-scale Salesforce development and configuration requests.
Key Skills & Experience
The successful candidate will ideally have:
- Strong commercial experience providing Salesforce administration and support.
- Good knowledge of Sales Cloud, Service Cloud and Experience Cloud.
- Strong Salesforce configuration skills, including objects, fields, flows and permissions.
- Experience with OmniStudio / OmniScript configuration.
- Salesforce Certified Administrator qualification.
ALL APPLICANTS MUST BE FREE TO WORK IN THE UK
Exposed Solutions is acting as an employment agency to this client.
Please note that no terminology in this advert is intended to discriminate on any grounds, and we confirm that we will gladly accept applications from any person for this role.
