Key Account Manager - Heathrow

Mercury Hampton Ltd • Permanent • Hounslow, Greater London, England, United Kingdom • £50k - £60k / year • 35min ago

Key Account Manager - Major Infrastructure Account

Airside Operations Environment

£50,000 - £60,000 + Car + Bonus

Heathrow Airport/Slough/Hounslow/Hayes/Harlington/Longford/Staines-upon-Thames/London Borough of Hillingdon

Airside Operations Environment

A leading provider of equipment, site services and procurement solutions is looking to appoint a commercially focused Key Account Manager to support a high-profile infrastructure and operational environment in West London.

This is a unique opportunity for someone who understands the demands of working within complex operational sites and can build trusted relationships with stakeholders across project delivery, operations and procurement functions.

The Role

Manage and develop a strategically important customer account operating in a safety-critical environment.
Act as the key interface between operational teams, suppliers and customer stakeholders.
Coordinate equipment, materials and service requirements across multiple workstreams.
Support project mobilisation, forecasting and ongoing account development.
Drive service excellence, operational performance and continuous improvement initiatives.
Identify opportunities for account growth and increased customer value.

What We're Looking For

Experience within construction, plant hire, infrastructure, logistics, facilities management or industrial services.
Strong account management and stakeholder engagement skills.
Commercially astute with a proactive, solutions-led approach.
Ability to work effectively across multiple projects and operational teams.
Experience managing complex or high-profile customer accounts.

Essential Requirement

Must hold a current Heathrow Airside Pass or have very recent Heathrow Airside experience and be eligible for immediate airside clearance.
Knowledge of Heathrow operations and working within a secure airport environment is highly desirable.

Why Consider This Opportunity?

Opportunity to work on one of the UK's most significant operational environments.
High-profile customer exposure with genuine strategic account responsibility.
Broad solution offering covering equipment, procurement and operational services.
Joining a growing business that is investing heavily in customer experience and operational excellence.
Significant scope for career progression and personal impact.

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