Transport Customer Service Administrator - 6 month FTC

Yolk Recruitment • Temporary • Newport, Telford and Wrekin, England, United Kingdom • £25.50k - £26.80k / year • 3h ago

Transport Customer Service Administrator

Cardiff
Salary: £ Salary: £25,428 rising to £26,895
6 Month Fixed-Term Contract
Start: Immediate

Yolk Recruitment is supporting an established manufacturing organisation with the recruitment of a Transport Customer Services Administrator to join their Customer Experience team on an initial 6-month fixed-term contract.

This is a great opportunity for someone with strong customer service and administration experience who enjoys working within a busy, fast-paced environment. You'll be supporting the Transport function, acting as a key point of contact for customers and working closely with Transport Planning and external hauliers to ensure deliveries run as smoothly as possible.

The position is initially covering a period of leave, however, with the business continuing to grow, there may be potential for longer-term opportunities within the organisation.

This is what you'll be doing

As Transport Customer Services Administrator, you'll be responsible for coordinating customer service requirements relating to the Transport department and ensuring customers receive accurate and timely information regarding their deliveries. This directly reflects Euroclad's stated purpose for the role.

Your responsibilities will include:

Completing daily customer delivery confirmations, ensuring deliveries are still required and identifying any site restrictions, with confirmations completed 48 hours prior to delivery.
Responding to customer Transport enquiries via telephone and email, providing a professional and efficient service.
Coordinating customer enquiries relating to estimated delivery times (ETAs) and Proof of Delivery (POD), ensuring information is linked to the relevant customer orders.
Liaising with external hauliers on a daily basis regarding customer deliveries, ETAs and any issues or changes.
Coordinating redeliveries where customer orders have been turned away for either internal or external reasons.
Ensuring appropriate storage charges are applied to delayed customer orders.
Monitoring the yard list on a weekly basis, helping to ensure goods are delivered to customer sites as quickly as possible.
Working closely with Transport Planning on a daily basis to ensure deliveries are completed in line with customer requirements and expectations.
Liaising with the Aftercare team where required.
Maintaining accurate customer, order and delivery information across internal systems.
Providing wider administrative support to the Transport and Customer Experience teams where required.

The experience you'll bring

Previous experience within Transport Administration, Logistics Administration or a similar position.
Excellent customer service skills with a confident and professional telephone manner.
Strong administration and organisational skills with excellent attention to detail.
Excellent written and verbal communication skills.
The ability to work effectively within a busy environment and manage changing priorities.
A proactive approach to problem-solving and decision-making.
Strong interpersonal skills with the ability to work effectively both independently and as part of a team.
Good IT skills and confidence using internal systems.
A positive attitude towards learning and developing within the role.

And this is what you'll get in return

Salary: £25,428 rising to £26,895
Initial 6-month fixed-term contract, possibility of a permanent role within a fast growing organisation
Immediate start available
Monday to Friday working hours
Opportunity to join a well-established and continually growing manufacturing business
Supportive and collaborative team environment
Company Events
Ongoing training and development
Contributory Pension
Free parking, free tea and coffee, free fruit

Are you interested?

This role would suit someone who enjoys working with customers, solving problems and coordinating multiple requirements within a busy operational environment.

If you're an organised and confident Administrator or Customer Service professional who enjoys keeping customers informed and making sure things happen when they're supposed to, we'd love to hear from you.

Apply today by sending your CV and one of our consultants will be in touch to discuss the opportunity in more detail.

Please note: Due to high application volumes, we can't respond to every applicant. If you haven't heard from us within 7 days, unfortunately you've not been successful on this occasion. Please check our website for other opportunities.

You may also be interested in these jobs

School Administrator

Smile Education Recruitment • Temporary • Dudley, West Midlands, England, United Kingdom • £16 - £18 / hour • 3h ago

Administration Immediate Start

Smile Education are currently recruiting for a school experienced Administrator to start immediately at a welcoming Secondary school in Dudley. The successful applicant will be responsible for carrying out general admini...

3h ago

Apply

Accounts Receivable Assistant

Brampton Recruitment Ltd • Temporary • Stoke-on-Trent, Stoke-on-Trent, England, United Kingdom • £14 / hour • 5d ago

Administration Immediate Start

We are seeking an Accounts Receivable Assistant to join a Finance team for a manufacturing company based in Newcastle under Lyme. The Accounts Receivable Assistant will support with processing invoices, chasing overdue p...

5d ago

Apply

Accounts Payable Assistant / Finance Administrator

Adecco • Temporary • Telford, Telford and Wrekin, England, United Kingdom • £13.81 / hour • 1w ago

Administration Immediate Start

Accounts Payable Assistant / Finance Administrator Location: Telford (Office Based) Hours: 30 hours per week, Monday to Friday Contract: Temporary, 7 Months (August 2026 to March 2027) Pay Rate: £13.81 per hour Join a Fr...

1w ago

Apply

Accounts Payable Assistant / Finance Administrator

Adecco • Temporary • Telford, Telford and Wrekin, England, United Kingdom • £13.81 / hour • 1w ago

Administration Immediate Start

1w ago

Apply

Credit Control Administrator

WR Logistics • Permanent • Shrewsbury, Shropshire, England, United Kingdom • £27k - £29k / year • 1w ago

Administration Immediate Start

Credit Control Administrator Location: Shrewsbury, UK Salary: Up to £29,000pa (Depending on Experience) Full-Time: Monday - Friday (8:30am - 5:00pm) Office-Based | Immediate Start Available We're looking for an experienc...

1w ago

Apply

You may also be interested in these jobs

School Administrator

Accounts Receivable Assistant

Accounts Payable Assistant / Finance Administrator

Accounts Payable Assistant / Finance Administrator

Credit Control Administrator

HIREDONLINE

JOB SEEKERS

RECRUITERS

TOP SEARCHES