Survey Executive

Gill Cooke Personnel Ltd T/A The Recruitment Group • Temporary • Solihull, West Midlands, England, United Kingdom • £12.71 / hour • 22min ago

B2B Telephone Research & Survey Executive

16–40 Hours Per Week | Part-Time & Full-Time Opportunities | Flexible Hours

Enjoy Talking to People but Don’t Want a Sales Role?

We are currently recruiting on behalf of our client, an established and award-winning UK business, for B2B Telephone Research & Survey Executives to join their friendly and professional team.

This is an excellent opportunity for someone who enjoys speaking to people, asking questions and gathering information — without the pressure of a traditional sales role.

Our client works with businesses across a wide range of industries, conducting professional research projects that help organisations better understand their customers, markets and sectors.

Whether you're looking for flexible part-time work or a full-time opportunity, this could be a great fit.

About the Role

As a B2B Telephone Research & Survey Executive, you'll be responsible for conducting professional research conversations with business professionals and decision-makers.

Your day-to-day responsibilities will include:

Conducting business-to-business research projects
Carrying out telephone surveys with professionals and decision-makers
Gathering customer feedback and valuable market intelligence
Following structured questionnaires and research scripts
Recording and accurately inputting information into company systems
Engaging professionally with respondents across a variety of industries
Representing our client's business and their customers in a professional manner

What We're Looking For

We're looking for friendly, reliable and confident communicators who enjoy talking to people and have excellent listening skills.

You'll ideally have:

Excellent verbal communication skills
A friendly and professional telephone manner
Strong listening and attention-to-detail skills
A positive and reliable attitude
Confidence speaking with business professionals
Good organisation and the ability to follow structured processes
Previous experience in customer care, customer service or telephone-based roles is preferred, but not essential

Experience in administration, retail, hospitality, call handling or other customer-facing roles would also be highly transferable.

Most importantly, you'll need to be comfortable speaking to people over the telephone and have the ability to build rapport quickly and professionally.

What's On Offer?

Our client offers a flexible and rewarding working environment, including:

16–40 hours per week
Part-time and full-time opportunities
Flexible working hours
Competitive pay from £12.71 per hour
Weekly and monthly performance bonuses
Bonuses worth up to £2,500 per annum following successful induction
OTE of £29,000
Full training and ongoing support
A friendly and supportive working environment
The opportunity to develop valuable communication and research skills

Who Could This Role Suit?

This opportunity could be ideal if you're currently working in:

Customer service
Customer care
Administration
Retail
Call handling
Telephone research
Contact centres
Any other customer-facing role

It's also a great option for anyone looking to move away from a sales or target-heavy environment while still enjoying a role centred around communication and working with people.

Interested?

If you're friendly, confident and enjoy having professional conversations with people, we'd love to hear from you.

Apply today to be considered for this exciting opportunity with our client.

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