Customer Service & Order Processor

Aspire Recruitment • Permanent • Altrincham, Greater Manchester, England, United Kingdom • £24k / year • 1d ago

Permanent Job
Customer Service & Order Processor
£24,000
Altrincham
35 Hours per Week - Monday to Friday 9am to 5pm
Fully Office Based

Are you highly organised, detail-focused and passionate about delivering excellent customer service?

We are looking for a Customer Service & Order Processor to join a friendly and supportive team based in Altrincham. This is a fantastic opportunity for someone who enjoys taking ownership of customer orders from initial sale through to delivery and invoicing, ensuring every detail is managed accurately and efficiently.

Working as part of a busy customer service team, you'll manage multiple customer orders simultaneously, ensuring a smooth journey from order placement through to completion. You'll liaise with customers, sales, warehouse, procurement and finance teams, keeping everyone informed and ensuring exceptional service throughout.

Key responsibilities include:

Processing customer orders accurately and efficiently.
Monitoring order progress and keeping customers updated.
Coordinating with warehouse and internal teams to ensure timely deliveries.
Raising invoices and credit notes.
Managing customer enquiries via email and telephone.
Maintaining accurate records and documentation.
Building strong relationships with customers and colleagues across the business.
Resolving queries and issues quickly and professionally.

We're keen to speak with candidates who have:

Previous experience in order processing and customer services.
Excellent attention to detail and strong organisational skills.
Experience managing multiple orders.
Confidence communicating with customers by email and phone.
A proactive approach and the ability to take ownership of tasks.
Strong relationship-building skills and experience working across departments.
Good IT skills, including Microsoft Office and ideally an ERP system such as SAP.

What's on offer?

35-hour working week.
Excellent benefits package including private healthcare, pension, wellbeing support and bonus opportunities.
Free onsite parking.
Long-term career opportunity with a successful and growing business.

If you enjoy working in a fast-paced environment where attention to detail and customer service excellence are valued, we'd love to hear from you.

To find out more and see a full job spec then please contact Ruth today on (phone number removed) or email (url removed)

This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview.

Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.

You may also be interested in these jobs

Customer Service Advisor

MedPal AI Plc • Permanent • Runcorn, Halton, England, United Kingdom • £26.46k / year • 2h ago

Customer Services

Customer Service Advisor Salary: £26,463.80 per annum 40 hours per week We are looking for a Customer Service Advisor to join our friendly and supportive team, working closely with care homes and pharmacy colleagues to h...

2h ago

Apply

Sales Administrator

Morson Edge • Permanent • Rochdale, Greater Manchester, England, United Kingdom • £27k / year • 2h ago

Customer Services

SALES ADMINISTRATOR Location : Rochdale (Greater Manchester) Type of role : Permanent Working hours : 35 hours/week Monday to Thursday 9am-5pm, Friday 9am-2:30pm Pay rate : £14.83/hr (equivalen...

2h ago

Apply

Night Shift Customer Service Operative

Rx Plus • Temporary • Manchester, Greater Manchester, England, United Kingdom • £13.45 - £15.07 / hour • 1d ago

Customer Services

We're recruiting Customer Service Operatives to join the Group Ops TSOC team in Wythenshawe. The Role Pay Rate: £13.45 per hour Shift Hours: 7:00pm - 7:00am Shift Pattern: 4 nights on / 4 nights off Shift Length: 12-hour...

1d ago

Apply

Temp to perm Sales Administrator

Bayman Atkinson Smythe • Temporary • Stockport, Greater Manchester, England, United Kingdom • £13.85 / hour • 1d ago

Customer Services

Are you an experienced Sales Administrator looking for your next opportunity? We are recruiting for a successful global manufacturing business based in Greater Manchester, who are looking for a confident, organised and c...

1d ago

Apply

FTC Sales & Finance Administrator

Zachary Daniels Recruitment • Temporary • Warrington, Warrington, England, United Kingdom • £27k - £28k / year • 1d ago

Customer Services

FTC Sales & Finance Administrator | Warrington | £27,000 - £28,000 DOE Contract: Fixed-term contract until March 2027 Hours: Monday to Friday, 8:30am - 5:00pm (30-minute lunch) We are currently recruiting for a Sales...

1d ago

Apply

You may also be interested in these jobs

Customer Service Advisor

Sales Administrator

Night Shift Customer Service Operative

Temp to perm Sales Administrator

FTC Sales & Finance Administrator

HIREDONLINE

JOB SEEKERS

RECRUITERS

TOP SEARCHES