Freight Forwarding Manager

WR Logistics • Permanent • Solihull, West Midlands, England, United Kingdom • £60k - £70k / year • 1d ago

Freight Forwarding Manager

Location: Solihull

Salary: Up to £65,000 + Branch Performance Bonus up to £20,000

Benefits: Company Car, Private Healthcare and Contributory Pension

Are you an experienced freight forwarding professional ready to take ownership of a successful multimodal operation?

This is an excellent opportunity to join an established and growing freight forwarding business with a strong financial position and ambitious plans for continued growth. You will manage a vibrant operational team from a modern office, overseeing international air, road and sea freight services.

The business supports a diverse customer base, ranging from smaller independent companies to major multinational organisations. It offers a varied and commercially focused environment where you will have the autonomy to lead, develop the operation and make a genuine impact.

The Role

As Freight Forwarding Manager, you will be responsible for the day-to-day management and continued development of the operations department across air, road and sea freight.

This is a hands-on leadership position suited to somebody who is commercially aware, confident managing people and willing to support the operational team when required.

Package and Benefits

Salary up to £65,000
Bonus based on branch performance
Company car
Private healthcare
Contributory pension
Monday to Friday, 9:00am-5:30pm
Modern office environment
Established and financially secure business
Genuine autonomy and influence over the operation
Excellent opportunity to support and benefit from continued company growth

Key Responsibilities

Manage the daily air, road and sea freight forwarding operation
Lead, motivate, mentor and develop a close-knit operational team
Take responsibility for departmental performance and profitability
Support the preparation and calculation of RFQs and tender submissions
Manage and develop important customer accounts
Build strong, long-term relationships with customers and suppliers
Negotiate competitive rates and service agreements with suppliers
Attend face-to-face customer and supplier meetings
Identify opportunities to develop existing accounts and support new business growth
Conduct staff appraisals and support individual development
Maintain consistently high standards of customer service and operational accuracy
Provide hands-on operational support during busy periods

The Candidate

Strong multimodal freight forwarding experience across air, road and sea
Export experience would be particularly beneficial
Previous management or team leadership experience
A solid understanding of freight forwarding operations
Commercial awareness and experience of profit and loss responsibility
Experience preparing RFQs and tender submissions
Proven key account management and relationship-building skills
Confident negotiating with carriers, hauliers and other suppliers
Comfortable attending customer and supplier meetings
Able to motivate, mentor and develop employees
Strong written and verbal communication skills
Good IT skills and excellent attention to detail
Calm, organised and confident when working under pressure
A positive, engaging and hands-on management style
Strong work ethic with the ability to lead by example
Commercially minded with an interest in sales and business development

WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities.

WR Logistics is acting as an Employment Agency in relation to this vacancy

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