Customer Care Specialist

ProTech Recruitment Ltd • Permanent • Dorking, Surrey, England, United Kingdom • £32k / year • 1d ago

Customer Service Representative - Manufacturing / Life Sciences
Dorking Full Time

An excellent opportunity for an experienced Customer Service Representative to join a fast-paced manufacturing environment within the life sciences sector.

This role requires previous experience within a manufacturing, engineering, scientific or life sciences environment. Applicants without relevant industry experience are unlikely to be considered.

Key Responsibilities

Processing and managing customer orders
Handling customer enquiries via phone and email
Monitoring open and delayed orders
Investigating shipping, invoicing and production issues
Liaising with internal departments including production and logistics
Managing returns and customer documentation requests
Ensuring compliance with internal procedures and processes

Requirements

Previous customer service experience within manufacturing, engineering, life sciences or a similar technical environment
ERP system experience (Oracle highly desirable)
Strong organisational skills and attention to detail
Ability to work in a fast-paced environment
Excellent communication and customer service skills
Microsoft Office proficiency

Desirable

Salesforce experience
German language skills would be a significant advantage

A fantastic opportunity to join a collaborative and professional team within a growing sector.

You may also be interested in these jobs

Deputy Healthcare Manager

Care Outlook Ltd • Permanent • Burgess Hill, West Sussex, England, United Kingdom • £28k / year • 2h ago

Healthcare

Care Outlook is an expanding leading care provider in London and South East of England since 2005. We are currently recruiting for a Deputy Manager to support and lead our Extra Care Scheme, Marten House. The successful...

2h ago

Apply

Qualified Dental Nurse

Marylebone Services • Permanent • West Wickham, Greater London, England, United Kingdom • £14 - £19 / hour • 2h ago

Healthcare Part Time

Location: West Wickham, BR4 (South East London) Salary: £14.00 - £19.00 per hour (dependent on experience) Job Type: Part-Time (2 days per week – Thursday & Friday) Hours: 09:00 - 17:30 (Generous lunch break: 12:30 -...

2h ago

Apply

Marketing Director - 20442 (3)

Talentmark • Temporary • Remote (London, Greater London, England, United Kingdom) • £35 - £74 / hour • 1d ago

Healthcare Work From Home

Talentmark are recruiting for a Marketing Director to join a leading provider of advanced analytics, research and technology solutions to the life sciences industry on a contract basis for 6 months initially. This role i...

1d ago

Apply