Medical Receptionist / Care Navigator

Aspire Recruitment • Permanent • Liverpool, Merseyside, England, United Kingdom • £25.13k / year • 3h ago

Medical Receptionist / Care Navigator
Job Type: Permanent, full time role with hours available of 30-36 hours per week)
Salary: £25,127 per annum (pro rata based off working hours - £13.45 per hour)
Hours: The working hours for this position are between 8:00 am and 6:30 pm. Additionally, you will be required to work one late night per week.

I am currently seeking a motivated individual to join our team as Care Navigator/ Receptionist on a permanent basis at a large medical centre in the North Liverpool area. As a Medical Receptionist / Care Navigator, you will play a vital role in ensuring a smooth and efficient operation of our centre. This is a versatile position that involves working both on reception and over the phone, as well as assisting with various tasks in the back of the medical centre.

Key Responsibilities:

Greeting and assisting patients at the reception desk.
Managing incoming calls and directing them to the appropriate departments.
Scheduling appointments and maintaining the appointment system.
Assisting with administrative tasks, such as data entry and filing.
Collaborating with healthcare professionals to ensure effective patient care.
Providing general information to patients and addressing their inquiries.
Maintaining a clean and organized reception area.
Requirements:

Skills-

Previous experience working as a receptionist, preferably in a similar setting (medical centre, GP, hospitals etc.)
Experience of an exposure to using EMIS software.
Strong communication and interpersonal skills.
Excellent organizational abilities with attention to detail.
Proficient computer skills and familiarity with basic office software.
Ability to handle multiple tasks efficiently in a fast-paced environment.
Empathy and compassion towards patients.
Knowledge of medical terminology is advantageous.

If you are a motivated individual with front of house and EMIS system experience, particularly in a medical centre or GP environment and want to make a positive impact within the business and people please apply.

This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.

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