Administration Supervisor

Noodle Talent Partners • Permanent • Spalding, Lincolnshire, England, United Kingdom • £35k - £36.50k / year • 21h ago

Noodle Talent Partners are exclusively supporting a successful manufacturing business in recruiting an Administration Supervisor to join and lead their friendly administration team near Sutton Bridge/King's Lynn.

Permanent, full time position working 37.5 hours per week- Monday to Friday 8:30am to 4:30pm with half an hour lunch break.

This is an office-based position overseeing the administration function to ensure all tasks are completed accurately & effectively whilst leading by example to ensure customers receive the best service..

The role

Supervising the day-to-day administration team including coordinating any coaching and training,
Overall responsibility for the administration functions, ensuring all orders are processed efficiently from beginning to end, and assisting with ops/finance/sales administration
Create purchase orders for raw materials, stock, third-party orders, engineering parts & site supplies
Request logistics quotations and scheduling deliveries/collections with hauliers and freight forwarders for UK, European and Worldwide orders
Handle customer enquiries, process quotations and customer orders, checking all information before sending to the appropriate warehouse for despatch
Liaise with customers, production team and haulier to ensure the correct transport and date is booked for delivery when the customer needs it
Invoice customer orders and enter on customer portal where applicable
Keep check of stock stored on site for sister companies, printing documents for warehouse to despatch and invoice for storage costs at the end of month
Collate paperwork for export of orders to Europe and Worldwide. Providing paperwork needed for import of stock and raw materials.
Oversee the administration for projects
Supervise administration and warehouse staff - completing 6-monthly reviews.
Deal with enquiries and complaints to resolution, reporting complaints and non-compliances on the management system
Work with the IT project team to enable changeover to a new CRM system, including data cleansing, discussing processes and new solutions
Maintain electronic and paper filing systems
Supporting compliance and wider team activities including reviewing costs and evaluating most economic solutions.

Assist with site health & safety protocols

Requirements

Existing people management/supervisory/team leadership experience, able to lead by example and ensure a positive team culture
An advocate of excellent customer service, both from yourself and your team
Excellent communication skills and relationship management with internal teams, customers, partners and suppliers
High level of attention to detail and accuracy
Technically proficient with experience using Microsoft Office (Outlook, Word, Excel), experience with Microsoft Nav would be advantageous although is not essential

Package

Salary of £35,000 to £36,500 dependant on experience
25 days annual leave plus bank holidays
Private Medical Insurance
Free onsite parking
Discounted or free food
Company Pension (employer 5.6%, and employee 3.4% or more)
Company events

If you are interested in this great opportunity, please ensure your CV is up-to-date and apply online as soon as possible.

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