SALES EXECUTIVE – JOB DESCRIPTION

Responsibilities:

Ensuring every SG customer experiences first class customer service
Achieving sales in line with agreed targets
Follow the strategic sales plan that expands SG Estates customer base and ensure its strong presence
Taking ownership of the development in all sales aspects of internal & external presentation
High performing to help meet customer acquisition and revenue growth targets by keeping SG Estates competitive and innovative
Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
Responsible for the customer journey from reservation through to legal completion
Present sales, revenue and expenses reports and realistic forecasts to the Sales Manager
Provide weekly Build Report information to head Office
Ensure all shared systems are up to date with required information
Liaise with professionals to ensure smooth transition to completion of properties.
Manage customer extras and incentives in line with company policy
Proactively manage all customer enquiries to ensure sales targets are met, through effective lead management
Ensuring that all administrative work and reports are completed in line with company policy and agreed timelines.
Conducting market research on a monthly basis for both new build and second-hand market
Ensuring the health & safety of customers and colleagues are in accordance with company procedure
Compliant with company procedures
Maintaining professional high standards both personally and from a company perspective
Building and maintaining excellent working relationships with the site teams
Any other duties as requested by Sales Manager and/or Director

Requirements

High performing and self-motivated
Successful previous experience as a sales representative, consistently meeting or exceeding targets
Process exceptional customer service skills
Computer literacy essential

Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation

Available to work weekends, Bank holidays, promotional events, etc., as deemed necessary

Full driving licence and ownership of car is essential

Strong business sense and industry expertise

Familiarity with business principles and practices

Understanding of data privacy standards

Planning, problem-solving, analytical and critical thinking skills

SG Estates

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