A Salesforce Administrator is required to join a successful Engineering business at an exciting time to take ownership of the day-to-day administration and support of its Salesforce platform.

This is an exciting, hands-on role supporting approximately 100 users and bringing first-line Salesforce capability in-house. You will deal with user queries, make configuration changes, maintain workflows and ensure the platform continues to meet the needs of the wider business.

The Salesforce Administrator will be responsible for:

Providing day-to-day Salesforce administration and first-line user support
Managing users, permissions, profiles and access
Making field, configuration and workflow changes
Building and maintaining Salesforce Flow automation, validation rules and approval processes
Maintaining reports, dashboards and list views
Supporting Salesforce Sales Cloud and Marketing Cloud
Investigating and resolving Salesforce issues
Working with internal stakeholders to understand requirements and implement appropriate changes
Liaising with external Salesforce specialists where larger or more complex development is required
Maintaining system documentation and supporting users with training and guidance

The ideal Salesforce Administrator will have:

Previous hands-on experience working as a Salesforce Administrator
Strong Salesforce experience. This is essential
Experience making configuration changes and providing user support
Good knowledge of Salesforce Sales Cloud
Experience with workflows / Salesforce Flow
Confidence dealing directly with users and non-technical stakeholders
A practical, self-sufficient approach to problem solving
Marketing Cloud experience would be beneficial
Salesforce Administrator certification would be advantageous
Previous Sage / Sage 200 integration experience would also be useful

In return, the Salesforce Administrator will receive:

£32,000 salary
Permanent position
Opportunity to take ownership of an important Salesforce platform as capability is brought in-house
The chance to join a growing group with ambitious plans over the coming years

If you are an experienced Salesforce Administrator, Salesforce Support Analyst, CRM Administrator or Salesforce Specialist looking for a hands-on position where you can take genuine ownership of the platform, please apply now.

Matthew James Group Ltd

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