Central Office Administrator

Impact Food Group

At Impact Food Group, we’re more than just a school caterer. We’re on a mission to create a positive food culture and help more students enjoy healthier, better-quality food. Making a positive social impact is at the heart of everything we do. We’re constantly learning, evolving, and improving — every way, every day.

We one of England’s fastest-growing school food providers, serving around one million students every day across more than 1,500 schools. We are dedicated to delivering high-quality, nutritious meals that support student wellbeing and enjoyment.

Our brands include Innovate, Cucina, Chapter One (Independent Schools), Hutchison, and Dolce, reflecting our breadth of experience and reach across the school catering sector.

We’re now looking for a talented and highly organised Central Office Administrator to join and play a vital role in supporting our business.

Guided by our values, integrity, bold, impactful, humble and community; you will help us shape a workplace and culture we can all be proud of.

What you’ll be Doing

Responsible for uniform purchasing, managing our PDQ estate. The role will also require supporting catering managers and operations teams with our stock management and ordering system ‘Fourth’ and hospitality system ‘Kanpla’.

Working collaboratively, the team provides comprehensive support to schools and operational teams over a range of areas (uniform ordering, PDQ management, system support, hotel bookings, supporting mobilisation of new sites, general enquiries).

Key Responsibilities:

Uniform Purchasing:

Prepare, issue, and track purchase orders for goods.
Monitor supplier performance, delivery schedules, and resolve issues (delays, shortages, or discrepancies).
Maintain accurate records of purchases, pricing and delivery information.

PDQ Estate Management

Place orders, arrange returns/contract cancellations, terminal updates for reallocation.
Maintain accurate records of terminal allocation, merchant banking number allocation, delivery information.
Working with onsite and operations to ensure data is accurate.

System Support- Fourth Stock Management and Kanpla Hospitality System

Offering support to Operations and Catering Managers to assist with stock ordering, reconciling, stock counts and processing hospitality.
Supporting with creating and publishing menu cycles to sites on Fourth.
Freshdesk admin maintenance.

Additional Responsibilities

Arranging hotel reservations and business accounts cards whilst ensuring adherence to company processes and procedures.
Business Support Centre support (stationery ordering, signing in guests, assisting with any hospitality needs etc)

What are we looking for?

Strong communication and interpersonal skills
Excellent organisational and multitasking abilities
High attention to detail with a proactive approach to problem solving
Experience with catering or school management systems an advantage
Ability to work independently and collaboratively within a fast-paced environment
Confident in coordinating multiple workstreams and managing competing priorities
Competent in Microsoft Office (especially Excel). Experience with Fourth inventory management software and Kanpla digital platform desired but not essential as full training will be given.
Team player with a proactive approach.
Exposure to mentoring, coaching, or training team members

If you’re a collaborative, solution-focused professional who thrives in a busy and purposeful environment, we’d love to hear from you. Join us and be part of a team that is transforming lives through the power of food, making a genuine difference for students across the UK.

What’s in It for You?

The opportunity to build a career you can be proud of in a growing business.
Access to a wide range of free training, qualifications, and development opportunities
25 days annual leave plus bank holidays
Staff discount scheme across 850+ retailers
Pension scheme and other great company benefits
Monthly incentives and recognition for top performers

#Join Our Team #makeanimpact

If you’re looking for your next step and want to be part of an organisation that genuinely makes a difference, we’d love to hear from you.

IFG are committed to the safeguarding of children, and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which IFG will pay for.

We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.

Impact Food Group

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Central Office Administrator