Location: Poole

Hours: Monday – Friday, 8am-5pm, 40 hours per week, hybrid working 2 days per week in the office, 3 days working from home

Salary: Up to £45,000

Benefits: 22 days rising after 2 years, Holiday buy-back scheme, Pension, Monthly profit share bonus, on-site parking, Modern open plan offices, Free lunch every Friday, Unlimited office snacks, Company sick pay, Eye care vouchers, Birthday vouchers, LinkedIn Learning access, Employee Assistance Programme, Cycle to Work scheme, Charity dress-down Fridays, Company social and corporate events

Are you an experienced Marketing Automation professional with strong HubSpot, CRM and marketing operations experience? Do you enjoy using data and automation to improve the customer journey, generate better quality leads and provide meaningful insights that help drive business growth? Are you someone who enjoys improving processes, automating repetitive tasks and making marketing work smarter rather than harder?

If so, this could be a fantastic opportunity to join a successful, growing distribution business based in Poole where your ideas will genuinely make an impact.

We are looking for a commercially minded CRM and Marketing Automation Manager who enjoys combining technology, marketing and data to improve performance across the entire customer journey. This is a varied role where no two days are the same. You will work closely with both the sales and marketing teams, helping them make better decisions through accurate reporting, automation and meaningful insight.

As a CRM and Marketing Automation Manager, you will be responsible for:

Managing and optimising the marketing automation platform
Building automated customer journeys and lead nurturing campaigns
Creating and improving workflows, lead scoring, and segmentation
Supporting multi-channel marketing campaigns from set-up through to reporting
Producing dashboards and reports that give clear commercial insight
Monitoring campaign performance and recommending improvements
Working with sales to improve lead management and pipeline visibility
Maintaining CRM data quality and GDPR compliance
Identifying opportunities to automate manual processes
Supporting future system developments and integrations
Keeping up to date with new marketing automation and AI technologies

What we are looking for as a CRM and Marketing Automation Manager:

At least two years' experience working with marketing automation platforms
HubSpot experience would be a real advantage
Strong analytical skills and enjoys working with data
Experience creating reports, dashboards and performance metrics
Good understanding of CRM systems, lead management and customer journeys
Experience working closely with both marketing and sales teams
Excellent organisational skills and attention to detail
The ability to explain technical information in a straightforward way
A proactive approach and enjoys finding better ways of working
Familiar with GDPR and best practice in data compliance and customer data handling
Knowledge of Revenue Operations (RevOps), Google Analytics, WordPress or AI marketing tools would be beneficial but isn't essential.

If you're looking for a role where you can combine marketing, technology and data to make a real commercial impact, we'd love to hear from you.

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