Warehouse Technician

Reporting Line Manager: Department Manager

Location: Gateway House, Basingstoke

Department: Warehouse Operations

Contract: Full-Time, Permanent

About TSL Lighting

TSL Lighting is one of the UK's leading independent event lighting and rigging specialists. From our flagship facility at Gateway House in Basingstoke, we supply and support productions spanning live music, concert touring, festivals, corporate events, fashion, theatre, film premieres, broadcast, esports, and immersive experiences across the UK, Europe, and beyond. Our reputation is built on attention to detail, the quality of our equipment preparation, and the dedication of our people.

The Role

Working within TSL's Operations Team, the Warehouse Technician plays a vital hands-on role in preparing, testing, servicing, cleaning, and packaging lighting equipment. Based at our Basingstoke warehouse, you will ensure that every piece of equipment that leaves our facility is in perfect working order and immaculately presented. This is a varied, physical role that suits someone who takes pride in their work and thrives in a fast-paced environment.

Key Responsibilities

Equipment Preparation and Maintenance:

Prepare, service, test, clean, and package rental equipment to TSL's exacting standards.
Carry out routine maintenance and repairs on the full range of lighting stock, including moving heads, LED fixtures, conventionals, control desks, dimmers, and power distribution equipment.
Conduct pre-dispatch checks on customer orders to ensure all items are included, fully operational, and cleanly presented.
Check in equipment returned from hire against paperwork, logging and reporting any shortages, damages, or faults.
Assist with electrical testing and inspection as directed.

Warehouse Operations and Logistics:

Where required (if licensed), operate forklift trucks to position, store, and retrieve items of rental stock on shelving and vehicles.
Load and unload equipment from vehicles safely and efficiently. This role involves regular manual handling of bulky and heavy technical equipment.
Keep all work areas clean, tidy, and efficiently organised.

Team and Business Support:

Provide cross-departmental support as directed, assisting other teams around the warehouse during busy periods.
Identify areas where additional training, new skills, or process improvements could benefit you or the wider business.
Provide constructive feedback to your team and Department Manager on opportunities for improvement or growth.
Maintain confidentiality of all work-related information.

Health, Safety and Compliance:

Adhere to the company's Health and Safety Policy at all times, including safe manual handling practices.
Ensure compliance with all company policies, rules, procedures, and obligations.

Skills and Qualities Required

Essential:

Strong spoken English and interpersonal skills for effective communication with clients and colleagues.
Practical, hands-on ability with hand tools and basic test equipment.
Attention to detail and a commitment to accuracy.
Flexible and adaptable; able to respond to changes in workload, hours, and schedules at short notice.
Proactive and self-motivated, capable of working on own initiative in a fast-paced environment.
A strong team player who values collaboration and is open to input from colleagues.
Basic IT literacy.
Physically fit and able to undertake regular manual handling of heavy and bulky equipment.

Desirable:

Previous experience with professional lighting, rigging, or technical event equipment.
Electrical or electronics knowledge and/or qualifications.
Valid forklift truck licence (training can be provided for the right candidate).
Experience in a warehouse, rental house, or live events environment.
An interest in or passion for the live events and entertainment industry.

What We Offer

You'll work with world-class lighting equipment on some of the biggest events in the UK and Europe, within a supportive team that values your contribution. We offer training and development opportunities to grow your technical skills, and the chance to be part of a fast-growing company with an outstanding industry reputation.

The above list of duties and responsibilities is not intended to be exhaustive. The post-holder may be required to undertake additional tasks as reasonably requested, in keeping with the general profile of the role.

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Warehouse Technician