Customer Service Specialist

Randstad Construction and Property • Temporary • Horsham, West Sussex, England, United Kingdom • £15.86 / hour • 8h ago

Ready to elevate your career with an industry powerhouse? We are partnering with a large global manufacturer to find two organized, proactive Customer Service Specialists for a fast-paced 3-month contract based in Horsham. If you excel at bridging the gap between finance and supply chain operations while keeping project data seamless, this is the perfect opportunity to make an immediate, tangible impact.

Key Role Details

Position: Customer Service Specialist
Pay Rate: £15.86 per hour
Location: Remote; just a site visit to get your equipment!
Schedule: Full-time, Monday - Friday (07:30 - 16:00, 38.75 hours/week)
Duration: 3-month contract (2 positions available)

What You'll Do

Manage client invoicing, raise prepayment TBIs (To Be Invoiced), and verify all documentation prior to finance transfer.
Keep delivery schedules and financial records continuously updated within Salesforce (SFDC) and internal systems.
Build and maintain KPI tracking sheets for customer business reviews and global performance tracking.
Serve as the key operational contact point across Project Management, Logistics, QA, and Finance teams.
Assist Project Managers with freight estimates, route quotes, VAT rules, and audit documentation preparation.

What You'll Bring

2-5 years of experience in supply chain, finance, or commercial operations (pharmaceutical environment exposure is beneficial).
A degree in Business, Finance, Supply Chain, Logistics, or equivalent hands-on commercial experience.
Strong MS Office skills; hands-on user experience with ERP platforms or Salesforce is a plus.
Exceptional attention to detail, numerical accuracy, and the ability to multitask effectively during high-volume periods.

If you are a detail-driven administrator ready for a fast-paced role, apply today to secure your place with a world-class manufacturing brand!

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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