Temporary Customer Service Administrator

Elizabeth Michael Associates LTD • Temporary • Alfreton, Derbyshire, England, United Kingdom • £12.71 / hour • 20h ago

Temporary Customer Service Administrator
Alfreton, Derbyshire
£12.71 per hour
Monday to Friday | Shifts between 9:00am – 6:00pm
Monday 10th August

We are currently recruiting for a Temporary Customer Service Administrator to join a busy and growing customer service team based in Alfreton.

This is a fantastic opportunity for someone with customer service or administration experience who enjoys speaking with people, resolving queries and providing an excellent level of support. The role will involve a combination of telephone-based customer service and administration, supporting customers with enquiries, orders and account queries.

Key Responsibilities:

Handling incoming customer enquiries via telephone and email
Processing customer orders accurately and efficiently
Investigating and resolving customer queries and complaints
Updating and maintaining customer records on internal systems
Liaising with internal departments regarding orders and deliveries
Supporting the wider customer service team with administrative tasks
Ensuring all customer interactions are handled professionally and efficiently

The Ideal Candidate:

Previous customer service or administration experience
Excellent communication skills with a confident telephone manner
Strong attention to detail and accurate data entry skills
Good IT skills including Microsoft Office
Ability to work in a busy environment while managing multiple tasks
Experience working towards targets or service levels would be beneficial

If you are customer-focused, organised and available immediately, we would love to hear from you.

Apply today for more information or to be considered for this opportunity.

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