Front of House Coordinator - Permanent - Gosforth

Office Angels • Permanent • Newcastle upon Tyne, Tyne and Wear, England, United Kingdom • £28.30k / year • 5h ago

Front of House Coordinator - Permanent - Gosforth

Join Our Client as a Front of House Coordinator in Gosforth!

Are you passionate about delivering outstanding customer service? Do you thrive in a lively environment where your contributions truly matter? If so, we have an exciting opportunity for you to become the welcoming face of our client's property as a Front of House Coordinator!

Position: Front of House Coordinator
Contract Type: Permanent
Hourly Rate: £28,300
Start Date: ASAP
Working Pattern: 8:00am-4:30 pm, Monday - Friday (Full Time)
Location: Gosforth - free onsite parking and excellent public transport links

What You'll Be Doing:

As a Front of House Coordinator, you will play a crucial role in creating an inviting atmosphere for all guests and occupiers.

Your responsibilities will include:

First-Class Customer Service: Be the first point of contact for all building guests, providing a warm welcome and exceptional service.
Collaboration: Work alongside internal and external partners to exceed expectations and enhance the building experience.
Administrative Support: Provide effective guidance and support to building users, ensuring a smooth operation.
Front-of-House Management: Oversee tenant liaison, health and safety protocols, and facilities coordination.
Event Programming: Help organise events that promote environmental, social, and governance (ESG) initiatives.
Effective Communication: Engage with visitors through face-to-face interactions, phone calls, emails, and social media.
Visitor Access Control: Manage visitor passes, ensuring security and safety are always maintained.
Mail Handling: Notify occupiers of deliveries and assist with mail receipt.
Quality Checks: Conduct regular inspections of common areas and coordinate cleaning to uphold high standards.
Meeting Room Support: Facilitate meeting room bookings and enhance occupier engagement activities.
Flexibility: Be willing to adjust working hours to cover for colleagues when necessary.

What We're Looking For:

To thrive in this role, you should ideally have:

2+ years of experience in a reception, front-of-house, or customer service role.
A basic understanding of the Property Management industry.
A commitment to delivering exceptional customer service with enthusiasm.
An accountable attitude with the ability to work independently.
A confident and outgoing personality, paired with a professional demeanour.
Strong communication skills, tact, and discretion.
Excellent IT skills, particularly in Microsoft Office and Outlook.
Familiarity with social media platforms like Instagram, LinkedIn, and Facebook.
Strong organisational skills with meticulous attention to detail, capable of managing multiple tasks effectively.

This is your chance to be part of a dynamic team in a vibrant setting! If you can start immediately, we encourage you to apply today!

Note: Due to the high volume of applications, we are unable to provide individual feedback.

Become a vital part of our team and help us create an exceptional experience for all!

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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