Road Freight Key Accounts

WR Logistics • Permanent • Maldon, Essex, England, United Kingdom • £30k - £37k / year • 1d ago

Road Freight Key Account Coordinator

Location: Maldon, Essex
Salary: Up to £35,000
Hours: Monday to Friday, 8:30am to 5:00pm or 9:00am to 5:30pm

A growing global freight forwarding company is looking for an experienced Road Freight Key Account Coordinator to join its team in Maldon.

This is an excellent opportunity to join a successful international business that offers modern offices, a supportive working environment and plenty of room for long-term career progression.

The successful candidate will manage a portfolio of key customer accounts while coordinating European road freight movements from collection through to delivery.

The Role

Key responsibilities will include:

Managing the day-to-day requirements of key road freight customers
Coordinating European import and export road freight shipments
Handling groupage, part-load and full-load movements
Acting as the main point of contact for assigned customer accounts
Building and maintaining strong relationships with customers
Liaising with hauliers, overseas agents, depots and internal departments
Obtaining rates and negotiating with transport suppliers
Preparing quotations and responding to customer enquiries
Monitoring shipments from collection through to final delivery
Providing customers with regular and accurate shipment updates
Resolving delays, delivery issues and operational queries
Completing and checking relevant transport documentation
Updating internal systems with accurate shipment and customer information
Monitoring service levels and ensuring customer expectations are consistently met
Identifying opportunities to grow and develop existing accounts
Supporting the wider road freight operations team when required

Requirements

The successful candidate will ideally have:

Previous experience within road freight forwarding
Experience handling European import or export road freight shipments
Knowledge of groupage, part-load and full-load movements
Experience managing customer accounts or key clients
Strong customer service and relationship-building skills
Excellent communication and organisational abilities
The ability to manage multiple shipments and priorities
Confidence dealing with customers, hauliers and overseas partners
Strong attention to detail
Good problem-solving skills
Experience using freight forwarding or transport management systems

Package and Benefits

Salary up to £35,000, depending on experience
Monday to Friday working hours
Choice of 8:30am to 5:00pm or 9:00am to 5:30pm
Modern office environment
Permanent position
Opportunity to join a growing global company
Excellent opportunities for career progression
Ongoing training and development
Supportive and professional team
Exposure to international road freight operations
Opportunity to manage and develop established key accounts

This position would suit an experienced road freight professional who is looking to join a progressive international company with genuine opportunities to develop and progress.

Apply today with an up-to-date CV to be considered for this Road Freight Key Account Coordinator position in Maldon, Essex.

WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities.

WR Logistics is acting as an Employment Agency in relation to this vacancy

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