Customer Service & Sales Advisor

Talk Staff Group Limited • Permanent • Heanor, Derbyshire, England, United Kingdom • £30k / year • 3d ago

Do you have an interest in cars and love speaking with people? Our client has got a fantastic opportunity for a Customer Service & Saes Advisor to join their team and help their customers solve their car troubles!

Our client is looking for someone with proven experience in a telephone sales or customer service role.

To be considered for the role, you’ll require the following essentials:

A minimum of 1-2 years’ experience within a customer services/sales role witing the motor industry
Excellent internal and external communication
Proficient in MS Office
Attention to detail
Excellent telephone manner

Within this position, you’ll also be:

Managing inbound & outbound calls
Spotting opportunities to upsell products & services for maximising sales
Handling live chat enquiries online with confidence
Providing accurate information to customers, whether over the phone or in person
Updating customer records and our internal database as needed
Creating invoices, proformas, and credit notes
Generating courier labels for outbound & inbound deliveries
Liaising effectively with our internal technical team
Acting as the vital link between customers and technical staff

Salary & Working Hours

Salary is £30,000 per annum
Working hours are Monday – Friday, 9am – 5.30pm (Office based)
24 days holiday plus 8 bank holidays
Team building outings
Development & training opportunities

Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.

Talk Staff Recruitment act as an Recruitment Agency in relation to this vacancy.

See our website for more details and jobs available - (url removed)

(phone number removed)

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