Customer Service Advisor

JR Recruitment • Permanent • Nottingham, Nottingham, England, United Kingdom • £25.50k / year • 22h ago

Customer Service Advisor

Nottingham City Centre Outskirts (near London Road) with free parking

c. £25,500

Our client is a well established, reputable local business looking to recruit a Customer Service Advisor to join a busy and friendly team.

Full time role based in lovely offices with free parking on the outskirts of Nottingham City Centre.

Responsibilities will include:

Communicating with customers via phone, email and web chat
Providing sales and technical support in a busy and buzzy environment
Taking calls from customers with queries about spare parts - checking availability and costs
Interacting with both external and internal customers in a timely and effective way in order to provide exceptional customer service
Updating internal systems
Some face to face service and sales counter work (worked on a rota)

The ideal candidate will have:

Experience working in a busy customer service environment
Excellent telephone and communication skills
High degree of accuracy and attention to detail
Good IT skills, including Microsoft packages and email
The ability to easily absorb technical and product information
Be adaptable and be able to take the initiative

Really great opportunity for a friendly and personable individual to join a busy team in a well known organisation. Comprehensive training provided and we are ideally looking for someone to start asap.

Hours of work are 9-5 in the winter months and 8:30-5 in the summer.

Apply now!

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