Customer Service Advisor

SVB Solutions • Permanent • Warwick, Warwickshire, England, United Kingdom • £26.33k / year • 11h ago

Customer Service Advisor

Warwick, Warwickshire

£26,326 + Excellent Benefits

Monday–Friday (No Weekends or shifts)

Are you passionate about delivering excellent customer service? Whether your experience comes from a customer service role, contact centre, or administration, this is an opportunity to join a supportive Customer Service team offering long-term career development and a healthy work-life balance.

The Role of a Customer Service Advisor

As a Customer Service Advisor you'll be the first point of contact for customers, providing a professional and friendly service across multiple channels. You'll work in a fast-paced, collaborative environment where your communication skills and attention to detail will make a real difference.

Key Responsibilities of a Customer Service Advisor

Handle inbound and outbound customer calls efficiently.
Respond to customer enquiries via phone, email, and live chat.
Deliver outstanding customer service and resolve queries effectively.
Accurately update customer records and maintain internal systems.
Work closely with colleagues to ensure an excellent customer experience.

What's in It for You?

Competitive salary of £26,326
Full training provided with structured career path
Private healthcare through BUPA and Medicash healthcare cash plan
Employee Assistance Programme, Life assurance and critical illness cover
Staff discounts long service awards and regular social events

What We're Looking For in a Customer Service Advisor

Excellent communication and interpersonal skills
Good keyboard skills and confidence using Microsoft Office
Strong attention to detail and a positive, team-focused attitude
The ability to commute reliably to Warwick for 830 am start

Keywords: Customer Service Advisor, Customer Support, Customer Care, Contact Centre Agent, Call Centre Advisor, Helpdesk, Customer Experience, Inbound Calls, Administration, Customer Services.

You may also be interested in these jobs

Sales Administrator

Brellis Recruitment • Permanent • Solihull, West Midlands, England, United Kingdom • £30k / year • 11h ago

Customer Services

Sales Administrator Solihull | Full time, Monday to Friday | circa £30k + excellent benefits We're recruiting a Sales Administrator for a successful manufacturing business based in Solihull. Working for a friendly, well-...

11h ago

Apply

Sales Administrator

Tech Connect Group • Permanent • Banbury, Oxfordshire, England, United Kingdom • £32k - £40k / year • 11h ago

Customer Services

Tech Connect Group has partnered with an automotive component manufacturing business based in Banbury to assist with their search for an organised, commercially minded Sales Administrator. Reporting to and working alongs...

11h ago

Apply

Customer Service Advisor

Walker Workforce Solutions Ltd • Permanent • Birmingham, West Midlands, England, United Kingdom • £25k - £26k / year • 11h ago

Customer Services

We currently have a brand new permanent vacancy for an experienced Customer Service Advisor to join one of our market-leading, family-owned clients based in the Handsworth area of Birmingham. Due to continued growth and...

11h ago

Apply

Customer Service Team Leader

Jacob Thomas Associates • Permanent • Lutterworth, Leicestershire, England, United Kingdom • £29.50k / year • 11h ago

Customer Services

Job Title; Customer Service Team Leader Key Skills; Customer Service Advisor, Call Centre manager Telecommunications, Customer Service, Data Entry, Business to Customer, Inbound Salary; £14.18 per hour / £29,500 per annu...

11h ago

Apply

Technical Sales Engineer

ASC Connections • Permanent • Redditch, Worcestershire, England, United Kingdom • £35k - £45k / year • 11h ago

Customer Services

A well-established and highly respected engineering business with a strong reputation for quality, technical expertise, and customer service. Supplying precision-engineered components and engineered solutions to a divers...

11h ago

Apply

Get more jobs like this

Create a free job alert