Administrator

Hays Business Support • Permanent • Plymouth, Plymouth, England, United Kingdom • £26.77k / year • 2d ago

Administrator - Plymouth

The rewards

Salary £26,765 per annum plus company benefits
Free parking on site
20 days annual leave plus bank holidays increasing to 25 days annual leave after three years' service
Annual salary review
Death in service 3 x annual salary
Access to Westfield Rewards and Health scheme
24-hour external Employee Assistance Programme helpline
Flexible benefits including Buy and Sell holiday, Cycle to Work, Payroll Charity Giving and Private Medical Insurance
Introducing clients and team member commission schemes
Pension 3% rising to 4% (but matched up to 6% after 4 years' service)
Enhanced Maternity and Paternity after one year's service

Hours

Full time permanent
36.25 hours per week (Flexible working may be available)

The role of Administrator:

Providing administrative and secretarial support to Partners, Directors, Managers, and the wider office team
Managing meeting room bookings and setups, welcoming clients, arranging refreshments, and supporting the overall client experience
Handling incoming calls, post, emails, and general office communications in a professional and efficient manner
Supporting office administration processes including payments, petty cash, banking, office supplies, and maintenance coordination
Assisting with client onboarding processes, including obtaining identification documentation, maintaining records, and updating internal systems
Maintaining accurate internal databases and helping keep client records organised and up to date
Supporting the planning and coordination of local office events, including invitations, attendee management, and event administration
Providing general administrative support across the office as required
Helping with keeping our client records store organised
Preparation of database invitees and attendees for local office events
Creating and sending out invitations managing responses and reminders
Generating content relating to events attended and agreed programme
Providing general event support for the office

The ideal Administrator:

A positive, friendly, and approachable manner
Experience of longevity in a professional work environment in a previous role
Strong organisational skills with the ability to manage multiple tasks and priorities
Confidence communicating with clients and colleagues in a professional manner
A proactive approach and the ability to work independently when required
A professional, discreet, and team-oriented attitude
A passion for delivering excellent internal and external service
Good typing and administrative processing skills, with strong attention to detail
Excellent written and verbal communication skills
Good working knowledge of Microsoft Word, Excel, PowerPoint, and Outlook
A BTEC, apprenticeship, or qualification in Administration, Office Management, or a related area would be an advantage (but is not essential)

Working for a successful accountancy firm in Plymouth.

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