Technical Sales Administrator

Hays Business Support • Temporary • Ellesmere Port, Cheshire West and Chester, England, United Kingdom • £16 - £18.39 / hour • 2d ago

Technical Sales Administrator - Ellesmere Port

The rewards

£16.40ph plus holiday pay, taking your total rate to £18.39ph
Weekly pay
Free on-site parking
Excellent on-site facilities, including a full-service staff canteen
Modern office buildings

Hours

Full-time, on-site in Ellesmere Port
37.5 hours Monday to Friday
Preferred working hours 9am - 5:30pm
Some flexibility around the working hours can be considered

The role of Technical Sales Administrator:

Sit as part of a busy customer service function which processes technical sales orders in the millions per order
Support the customer account managers and representatives by picking up all the back office administration to ensure swift and prompt order management
Support with sales order inputting
Respond to customer enquiries via email regarding order updates, product queries, or order amendments
Handle other back office administration, such as freight order claim backs
Manage the electronic filing system
Escalate discrepancies as soon as they are identified
Work in a fast-paced environment which uses a SAP based ERP

The ideal Technical Sales Administrator:

Manufacturing or engineering industry experience would be ideal, but other industries will be considered as long as there has been a technical sales support aspect to the post
Strong administration skills, used on a daily basis to prioritise workload to coincide with changing demands for customer orders
ERP system experience is essential, with SAP being preferred, but all ERPs will be considered
Outstanding attention to detail, able to catch errors before they make a commercial impact
Used to working with various MS Office packages, and confident working with MS Excel
Access to their own vehicle, as the location is not accessible via public transport

My client is a global manufacturing business based on the Ellesmere Port Industrial Estate.

The role is based in the Customer Service Team to support with a backlog of work and to cover several pre-planned holidays in the team.

This is an expanding team who need technical administrative support with an immediate start.

This role can offer a stable temporary contract for 6 months.

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