Service Administrator

Platinum Recruitment Consultancy • Permanent • Crawley, West Sussex, England, United Kingdom • £28k - £30k / year • 5h ago

Service Administrator - Near Crawley | £30,000 + Monday-Friday Hours & Genuine Career Progression

Are you an experienced Service Administrator with a background in a busy service department? Do you understand the fast-paced nature of coordinating engineers, processing service documentation, managing customer updates, and supporting workshop and field service operations?

This is an excellent opportunity to join a growing business near Crawley, offering long-term stability, ongoing training, and genuine career development.

To be considered, you must have previous experience working within a service environment. We are particularly interested in candidates from sectors such as:

Plant Machinery
Forklifts
Powered Access
Agriculture
HGVs
Cars & Commercial Vehicles
Cranes
Tool Hire
Construction Equipment
Bus & Coach
Material Handling Equipment
Any engineering, service, maintenance, or equipment hire industry

What's in it for you?

Salary of £30,000
Performance-related bonus (4% of annual salary paid yearly)
Monday to Friday working hours
No weekend shifts
31 days annual leave including Bank Holidays
Ongoing manufacturer and product training
Clear progression opportunities within a growing business
Supportive and professional working environment

Key Responsibilities

As a Service Administrator, you will play a vital role in supporting the service department and ensuring operations run efficiently by:

Scheduling and coordinating service, maintenance, and inspection work
Supporting field service engineers and workshop teams with administrative tasks
Processing service documentation, job sheets, and engineer reports
Maintaining accurate service records and compliance documentation
Liaising with customers regarding service updates, breakdowns, and repair progress
Ordering and tracking parts with suppliers
Assisting with invoicing and warranty administration
Monitoring service schedules and ensuring planned maintenance is completed on time
Updating internal systems with service-related information and customer records

About You

To be successful in this role, you'll have:

Previous experience as a Service Administrator, Service Coordinator, Service Controller, Workshop Administrator, or similar role
A strong service background within plant, forklift, powered access, agriculture, HGV, automotive, crane, tool hire, construction equipment, or related industries
Excellent organisational and communication skills
Experience working within a busy engineering, maintenance, workshop, or service environment
Strong administration and customer service skills
Confidence managing multiple tasks and priorities simultaneously

If you're an experienced Service Administrator looking to join a reputable business that values industry experience and offers genuine progression opportunities, we'd love to hear from you.

Apply today and take the next step in your service administration career.

Job Number: (phone number removed)a / INDPLANT
Location: Near Crawley
Role: Service Administrator

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.

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