About the Role

We are currently recruiting for a professional and personable Client Liaison Administrator to support the Client Liaison Manager and act as a key point of contact for residents and stakeholders on a busy construction project.

This role is ideal for someone with strong administrative skills and excellent communication ability, who thrives in a customer-facing environment and enjoys building positive relationships.

Key Responsibilities

Provide administrative support to the Client Liaison Manager on a day-to-day basis
Act as a first point of contact for client and resident enquiries, handling queries efficiently and professionally
Coordinate and schedule appointments, meetings, and communications with residents and stakeholders
Maintain accurate records of all interactions, complaints, and resolutions
Assist in the preparation and distribution of newsletters, notices, and project updates
Support community engagement activities and ensure clear communication throughout project lifecycle
Work closely with site teams to relay information and ensure client expectations are managed effectively

Requirements

Previous experience in an administrative or customer-facing role (construction or housing sector desirable)
Strong communication skills, both written and verbal
Highly organised with excellent attention to detail
Confident dealing with a wide range of people in a professional manner
Ability to manage multiple tasks and work in a fast-paced environment
Proficient in Microsoft Office (Word, Excel, Outlook)

CSC Recruitment Ltd

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