Skills & Engagement Service Administrator

Diamond Blaque HR Solutions • Temporary • Sutton, Greater London, England, United Kingdom • £19.70 / hour • 6h ago

Description

We are seeking a proactive and highly organised Skills & Engagement Service Administrator to join our team, and we value your skills and experience. You will be the first point of contact for members of the public and learners, providing excellent customer service and ensuring enquiries are directed appropriately.

Key responsibilities:

Deliver outstanding first-line customer service, responding to general public enquiries and signposting effectively. Create and maintain accurate, up-to-date records, including sign-up information, enrolment details, attendance, outcomes, and fee collection, using College systems. Work collaboratively with College staff across departments to ensure that information provided to clients/learners is current and accurate. Ensure College facilities are welcoming and fit for purpose to support a positive client experience. Assist the Skills & Engagement team in developing strong partnerships with local agencies and stakeholders to enhance support for individuals engaging with the College. Provide overall administrative support to contribute to our community's growth and success.

Qualification – Essential

GCSE Grade (or equivalent) in English Language and Mathematics.
(HCC) NVQ level 2/3 in Business Admin or equivalent experience
Advanced – Microsoft Office, Word, Excel, Outlook, social media, and CRM

Criteria for Shortlisting - Ideal Candidate Profile:

A high level of communication skills – the ability to provide detailed information and advice accurately, clearly and positively.
Ability to communicate with clients who have poor communication skills.
Requires strong communication skills and proven experience in dealing with customers.
Experience of general office administration (answering the telephone, filing, photocopying, dealing with enquiries)
Experience in general office administration activities.
Experience with using Google Suite or Microsoft Office
Flexible approach to work
Have an innovative, practical approach to problem-solving and a flexible, adaptable approach to working methods.
Organisational and administrative abilities
Self-Motivated, able to work within a pressurised environment, flexible, with a capacity to work to deadlines.

Essential Compliance Requirements

3 Years References/Work History
DBS check Summary
Willing to engage in the mandatory pre-screening application process.

Diamond Blaque Group, a leading public-sector provider, is acting as the employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace.

You may also be interested in these jobs

School Administrator

Pertemps Education Network • Permanent • London, Greater London, England, United Kingdom • £16 - £18 / hour • 6h ago

Administration

School Administrator To provide efficient and effective administrative support to the school, ensuring the smooth day-to-day operation of administrative systems and processes. The postholder will utilise Arbor MIS to mai...

6h ago

Apply

Executive Assistant to CEO

Hays Business Support • Permanent • London, Greater London, England, United Kingdom • £47k - £55k / year • 6h ago

Administration

Your new company As an international manufacturing and production business, this organisation are leaders in their specialist field and operate out of London's West End. Due to internal mobility and progression, they hav...

6h ago

Apply

Administrator

Artisan Recruitment Group Ltd • Permanent • London, Greater London, England, United Kingdom • £27k - £30k / year • 6h ago

Administration

Artisan Recruitment Group are looking for a Administrtor for a turnkey building and maintenace contracrtor. Duties will include: Coordinating office activities and operations to secure efficiency and compliance to compan...

6h ago

Apply

Office Administrator

Huntress - Bracknell • Permanent • Bracknell, Bracknell Forest, England, United Kingdom • 6h ago

Administration

We are seeking an organised, proactive, and detail-oriented Office & Operations Administrator to keep our client's daily operations running smoothly. If you thrive in a varied role and love keeping things in order, w...

6h ago

Apply

Service Administrator

Platinum Recruitment Consultancy • Permanent • Crawley, West Sussex, England, United Kingdom • £28k - £30k / year • 6h ago

Administration

Service Administrator - Near Crawley | £30,000 + Monday-Friday Hours & Genuine Career Progression Are you an experienced Service Administrator with a background in a busy service department? Do you understand the fas...

6h ago

Apply

Get more jobs like this

Create a free job alert