Order Entry/Credit Control Administrator

Marc Daniels • Permanent • High Wycombe, Buckinghamshire, England, United Kingdom • £25k - £29k / year • 1d ago

Job Purpose:

Sales Order Processing
Commercial vetting of orders before entry
Management of logging order entry issues for reporting to the business
To support the Order Entry Team Lead in all areas of Order Entry
To provide prompt and relevant information to internal customers, such as Service / Sales departments.
Invoice creation
Support EMEA Accounts Receivable process
- Statement generation
- Chasing payments
- Administrative tasks and reporting

Key Tasks:

Be the point of contact for internal and external customer queries relating to order entry /status

Assist Order Entry Team Lead with entering and processing sales orders in an accurate and timely manner

Work with Operations and Sales teams to resolve order entry queries

Maintain and update OE spreadsheets for business reporting

Raise advance customer invoices

Proactively chase customer invoice payments for EMEA (excluding Italy)

Generate customer AR statements
Support invoice query resolution

Key Experience:

Sound analytical and interpersonal skills
Able to communicate effectively with all levels of the organisation & external customers
Good knowledge of Purchase Orders and contractual terms to ensure Sales order accuracy & prompt payment
Understanding of credit control function
A good demonstration of prioritisation
A high standard of computer literacy

French language ideal but not essential.

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