Customer Service Advisor

MultiStaff Recruitment Solutions Ltd • Permanent • Bromsgrove, Worcestershire, England, United Kingdom • £25k / year • 6h ago

We are currently recruiting for Customer Service Advisor to join a busy and friendly office team based in Stoke Prior. This is a fantastic opportunity for a motivated and dependable individual looking to develop their career within a growing and forward-thinking business.The successful candidate will play a key role in supporting customers and working closely with internal departments to ensure a high level of service is maintained at all times.Key Responsibilities

Managing daily communication with existing customers
Responding to customer enquiries via telephone and email
Order processing using Sage
Processing returns and customer credits using Sage
Working alongside the Sales Team to support customer satisfaction
Providing efficient and professional customer support

Skills & Experience

Excellent telephone and communication skills
Ability to stay calm and organised in a fast-paced environment
Strong attention to detail and time management skills
Good working knowledge of Microsoft Office
Previous customer service experience preferred, but not essential
Positive attitude with a willingness to learn

Personal Qualities

We are looking for someone who thrives in a varied and busy role. The ideal candidate will be adaptable, self-motivated, and able to work both independently and as part of a team. Strong organisational skills and the ability to manage workload effectively under pressure are essential.If you are looking for a new opportunity within a successful and growing company, we would love to hear from you

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