Customer Service Administrator

Michael Page • Temporary • London, Greater London, England, United Kingdom • £35k - £37k / year • 2d ago

As the German speaking Customer Service Administrator, you will process orders for bespoke furniture products whilst resolving B2B customer issues in German over the phone and email. The role is a 9month contract to cover a busy seasonal period and if performance is high, they will look to keep you on.

Client Details

The client is a high end Scandinavian manufacturer who service retail businesses across Europe. They have a highly supporting Customer Service team with excellent training and a multicultural office set up which services different regions.

Description

As the German speaking Customer Service Agent, you will:

Manage customer enquiries via email and phone, ensuring prompt and professional responses.
Process and track customer orders, ensuring accuracy and timely delivery.
Maintain accurate records of customer interactions and transactions in the system.
Coordinate with internal teams to resolve customer issues and ensure satisfaction.
Prepare and distribute customer-related reports and documentation as required.
Assist in the development and improvement of customer service processes and workflows.
Support the team with general administrative tasks, including filing and data entry.
Adhere to company policies and ensure compliance with industry standards.

Profile

A successful Customer Service Admin should have:

Fluent German and English language skills
Experience in Customer Service
Be able to navigate different systems and solve complex customer issues
Ideally have order processing experience

Job Offer

You will be paid £36,000 with company benefits and scope to become permanent.

You may also be interested in these jobs

Customer Relations Advisor

Lloyd Recruitment - Epsom • Temporary • Redhill, Surrey, England, United Kingdom • £13.08 / hour • 15min ago

Retail

Customer Relations Advisor Temporary - ongoing with potential to go permanent Do you see yourself as a problem solver? Are you someone who likes to get to the bottom of an issue? Can you make decisions based on facts and...

15min ago

Apply

Immediate start - Fashion and beauty temp roles

Office Angels • Temporary • London, Greater London, England, United Kingdom • £12 - £15 / hour • 15min ago

Retail

Looking to gain experience within the fashion and beauty industry? Are you looking for immediate temporary work?! We are currently seeking reliable temps to work with a variety of fashion and beauty brands in London. Thi...

15min ago

Apply

CSCS Labourer - Gatwick

Hays Business Support • Temporary • Newham, Greater London, England, United Kingdom • £16 - £19 / hour • 1d ago

Retail

Location: Gatwick AirportStart Date: April/May 2026 Pay: £16-£19 per hour (DOE) Shifts: Day & Night Hays work with a number of subcontractors on site at Gatwick Airport. Over the next 12 months, it is anticipated tha...

1d ago

Apply

Sales Assistant ~ Luxury Retailer

Office Angels • Permanent • London, Greater London, England, United Kingdom • £29k - £30k / year • 1d ago

Retail

Sales Assistant / Client Advisor - Luxury RTW Brand £29,000 - £30k + commission Our client are a highly prestigious, luxury RTW brand with a focus on Bridal, RTW, and Homeware. We are looking for a Retail professional wi...

1d ago

Apply

Trainee Administrator

Lloyd Recruitment - Epsom • Temporary • Redhill, Surrey, England, United Kingdom • £13.08 / hour • 2d ago

Retail

Trainee Administrator We are looking for someone with administration or customer services (face to face or telephone) experience, gained ideally from an office setting (although consideration can be given to individuals...

2d ago

Apply

Get more jobs like this

Create a free job alert