Customer Relations Advisor

Lloyd Recruitment - Epsom • Temporary • Redhill, Surrey, England, United Kingdom • £13.08 / hour • 1h ago

Customer Relations Advisor

Temporary - ongoing with potential to go permanent

Do you see yourself as a problem solver?
Are you someone who likes to get to the bottom of an issue?
Can you make decisions based on facts and findings?

Our client is expanding their internal customer relations department further, and whilst it's quite telephone based, this is NOT a call centre environment.

If you feel you have the above qualities and want to join an internal customer relations team, we'd love to see a copy of your cv.

Main duties will include:

Communicating with the client's business partners over the phone, following through on and investigating complaints raised by previous and existing customers.
Liaising with your colleagues who organise release of information within the current Data Protection guidelines.
Considering possible regulatory breaches or operational incidents which could affect the business or customer.
Logging details and updating information on the inhouse systems as they arise for others in the team to review if needed.
Recording findings and answering questions raised over the phone as well as email and on-line chat.
Keeping an eye out for patterns / trends that might arise and raise awareness to the management team for further investigation.

Refer a friend and earn a retail voucher worth up to £500!

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

KW15601

You may also be interested in these jobs

Immediate start - Fashion and beauty temp roles

Office Angels • Temporary • London, Greater London, England, United Kingdom • £12 - £15 / hour • 1h ago

Retail

Looking to gain experience within the fashion and beauty industry? Are you looking for immediate temporary work?! We are currently seeking reliable temps to work with a variety of fashion and beauty brands in London. Thi...

1h ago

Apply

Sales Assistant ~ Luxury Retailer

Office Angels • Permanent • London, Greater London, England, United Kingdom • £29k - £30k / year • 1d ago

Retail

Sales Assistant / Client Advisor - Luxury RTW Brand £29,000 - £30k + commission Our client are a highly prestigious, luxury RTW brand with a focus on Bridal, RTW, and Homeware. We are looking for a Retail professional wi...

1d ago

Apply

Trainee Administrator

Lloyd Recruitment - Epsom • Temporary • Redhill, Surrey, England, United Kingdom • £13.08 / hour • 2d ago

Retail

Trainee Administrator We are looking for someone with administration or customer services (face to face or telephone) experience, gained ideally from an office setting (although consideration can be given to individuals...

2d ago

Apply

Payroll and Pensions administrator

Portfolio Payroll Limited • Permanent • Uxbridge, Greater London, England, United Kingdom • £35k / year • 2d ago

Retail

Are you an experienced Payroll Administrator who thrives in a busy environment and takes pride in delivering accurate, timely results? Join our supportive and friendly team, where your attention to detail and people-firs...

2d ago

Apply

Team Administrator

Lloyd Recruitment - Epsom • Permanent • Leatherhead, Surrey, England, United Kingdom • £23k - £27k / year • 2d ago

Retail

Team Administrators £23-27,000 basic DOE +bonuses +benefits packages Leatherhead, Dorking, Epsom and Sutton We have a number of administration roles we need to fill for clients based in the immediate local areas, all are...

2d ago

Apply

Get more jobs like this

Create a free job alert