Sales Assistant ~ Luxury Retailer

Office Angels • Permanent • London, Greater London, England, United Kingdom • £29k - £30k / year • 23h ago

Sales Assistant / Client Advisor - Luxury RTW Brand £29,000 - £30k + commission

Our client are a highly prestigious, luxury RTW brand with a focus on Bridal, RTW, and Homeware.

We are looking for a Retail professional with a passion for Luxury brands to join them, who drives sales and delivers highly personalised, luxury shopping experiences for Ready-to-Wear and Made-to-Order clients. Key responsibilities include managing the full sales cycle, maintaining deep product knowledge, and catering to elite, high-net-worth clientele.

Hours are 9am - 6pm and days are across Monday - Sunday, commission is also included.

The typical job description encompasses the following core areas:

Clienteling & Sales Generation

Personalised Service: Deliver an elevated shopping experience by providing bespoke styling advice and customised solutions tailored to the client's preferences.
Sales Targets: Drive sales and surpass targets by utilising expert product knowledge and exceptional sales techniques across both Made-to-Order and Ready-to-Wear services.
Relationship Management: Build and nurture long-term relationships with existing, new, and VIP (Very Important Client) customers.
Trend Awareness: Stay up to date with fashion trends, seasonal collections, and high-end craftsmanship to provide informed style recommendations.

Store Operations & Collaboration

Team Leadership: Act as a mentor to junior associates, provide support during busy periods, and help troubleshoot client or service issues.
Store Standards: Work closely with store management to ensure retail strategies align with brand standards and maintain the luxurious presentation of the boutique.

Key Requirements

Experience: Typically 3 or more years of luxury retail experience with a proven track record of managing VIP clients and exceeding sales targets.
Communication: Excellent written and verbal communication skills.
Professionalism: A proactive, self-motivated attitude with a high degree of organisational skill and the ability to work under pressure during high-traffic periods.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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